Manager of Employer Services

Posted by West Philadelphia Skills Initiative on March 2, 2021

Under the supervision of the Director, Programs, the Manager of Employer Services is responsible for maintaining strong working relationships with employer partners by executing the employer service component of the Skills Initiative programs. Responsibilities can be broadly defined within four categories, further explained below. Those categories are program management, employer communications, career pathways management, and employer liaison activities.

The Skills Initiative is a uniquely successful workforce organization for many reasons, including our exceptional relationships with employers.  Our employer partners have made commitments to us and the job seekers that utilize our services to interview all successful program graduates. This results in 95% of graduates earning roles with employers and an 84% retention rate at 12 months – a rate that far outpaces the national average retention of 47%. The employer relationship is a cornerstone of the Skills Initiative model. The management of this component requires exceptional commitment to the work, diligent attention to detail, innovative problem solving, a true growth mindset, effective influencing skills, an inquisitive nature, and resiliency.

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