Truancy Case Manager, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on September 18, 2017

The Truancy Case Manager is responsible for helping students with 10+ absences develop positive patterns of school engagement and work collaboratively with school personnel, families, Truancy Regional Court and other adults to support the student. The Truancy Case Manager will connect students with supportive personalized interventions and make referrals for students and families. They will provide regular feedback to students about their attendance, grades and behavior to help students stay engaged at school and with learning. The Truancy Case Manager is responsible for the management of all cases referred to the Truancy Program through the Regional Area Truancy Court, the Department of Human Services and CUAs and for conducting pre-court home visits, and family assessments for all new families going to court. The Truancy Case Manager will link students and families with supportive services ensuring attendance to referrals resulting in clients improvement of school engagement and attendance. This position has regular contact with members of the community and is expected to represent Congreso in a professional manner.

Essential Functions

• Maintain a physical presence in designated CUA 2 region schools and provide direct services to a minimum caseload of 15 cases and a maximum caseload of 35 at any given time.
• Complete all pre-court home visits, family assessments, and court reports per DHS guidelines.
• Attend all Truancy Court sessions providing family advocacy in court and scheduling the first meeting for the formal intake.
• Complete Intake and Assessment which include but is not limited to the FAST assessment and Social Summary/Family Development Plan.
• Connect students and/or families with immediate interventions (services and supports) to address absenteeism and serve as key liaison to agencies and systems to ensure families are receiving those services.
• Record data using Congreso’s standardized educational monitoring tool -Early Warning System of school attendance, grades and behavior- and provide feedback and discuss with students and/or families red flags and areas in need of improvement.
• Perform a minimum of two home visits per month for all active clients and for non-active clients per DHS guidelines;
• Visit schools at minimum one time per month for monitoring school attendance and performance (for all clients).
• Prepare a detailed court report with current status and progress of the child/family (e.g. efforts made to assist the student/family, dates of visits to the home and school; summary of progress notes; number and type of services provided and referrals)
• Provide information and assistance to students and/or families to navigate the school and service systems in order to overcome educational difficulties or barriers.
• Educate parents on SDP policies and procedures, educational resources, truancy laws and community resources and services.
• Operate as liaison facilitating contact and communication between students and/or parents and school creating a culture of collaboration among them.
• Engage parents in participating in student’s educational progress and school performance.
• Provide support to students in transition or experiencing distress affecting school engagement.
• Act as a prevention agent addressing problems causing absenteeism reducing referrals to Truancy Tier III.
• Facilitate implementation of the weekly Youth Teen Lounge programming (targeting schools without after-school programs), offering homework assistance, student-led activities, fieldtrips and workshops/discussions on interpersonal skills and self-esteem development.
• Input and print client information in the DHS and agency databases in a weekly basis.
• Attend all required Family Team Meetings, and court hearings to transition case to the appropriate CUA.
• Meet, discuss and deliver case file to CUA case manager when transfer to Tier III.
• Perform other duties as required and as requirements change.

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