Medical Case Manager, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on August 1, 2016

Congreso de Latinos Unidos, Inc. is currently seeking a Medical Case Manager for the Esfuerzo Program within the Health Promotion and Wellness Division at Congreso. The Medical Case Manager will oversee the delivery of mental health services and ensure compliance with all applicable local, State, and Federal MH guidelines for clients in Congreso’s Esfuerzo Program. This position will provide those living with HIV/AIDS a comprehensive continuum of services through critical linkages with community resources. In addition, the Medical Case Manager secures ongoing follow up with medical providers as well as intensive counseling aimed at treatment adherence. In addition, this position will also provide direct services while carrying a small clinical caseload.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Functions
1. Maintains a caseload of people living with HIV/AIDS as required by contractual standards.
2. Conducts and completes comprehensive assessment for each client.
3. Assesses the client’s needs and completes an initial and quarterly Service Care Plan.
4. Completes and submits client referrals for support services: food/clothing, financial benefits, transportation, legal, medical, living situation, substance abuse, support systems, mental health,
cultural/language.
5. Provides ongoing client follow-up, risk reduction information and short-term emotional support. Medical Case Manager Page 2 of 4
6. Assists the Supervisor in establishing and maintaining affiliated agreements with other community based organizations that serve at-risk minority individuals, to increase access to case management services. This includes maintaining relationships with other medical providers.
7. Conducts regular face-to-face medical visits, home visits and hospital visits.
8. Conducts in-depth treatment adherence counseling for clients. Specifically but not limited to: Knowing what medication the client is taking; When the client is taking those medications; Possible side effects; Knowing and understanding the client’s CD4 cell count and Viral Load results.
9. Responsible for monitoring HIV lab results for each assigned client with the goal of securing stable health.
10. Responsible for basic translation and interpretation services for Spanish speaking clients.
11. Responsible for working directly with SSI, welfare, health insurance/medical coverage and related social services that are directly related to the client’s health.
12. In collaboration with the Administrative Team: identifies problems that may hinder access to services and takes action to resolve them, and advocates for solutions to these problems.
13. The Medical Case Manager will maintain clear, concise and complete records and documentation in a timely manner for each client as required by the funding agency.
14. Maintains daily, weekly and monthly service reports and submits these to supervisor for review as determined by him/her.
15. Ensures continuous communication with the client’s primary care physician, mental health provider, drug and alcohol counselor and any other provider that is servicing the client with the goal of ensuring a stable health.

 Maintains a caseload of people living with HIV/AIDS as required by contractual standards.
 Conducts and completes comprehensive assessment for each client.
 Provides ongoing client follow-up, risk reduction information and short-term emotional support.
 Conducts regular face-to-face medical visits, home visits and hospital visits.
 Responsible for monitoring HIV labs results for each assigned client with the goal of securing stable health.
 Ensures continuous communication with the client’s primary care physician, mental health provider, drug and alcohol counselor and any other provider that is servicing the client with the goal of ensuring a stable health.

Minimum Qualifications
 2+ years of experience in counseling or social work with extensive work with substance abuse and/or HIV/AIDS issues and services
 BA/BS degree from an accredited university or college with a concentration in Social Work, Counseling, Psychology, Nursing, or related field

Preferred Qualifications
 Bilingual (Spanish/English)

A Career with Congreso: Your talent and passion + our mission = outcomes
Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please click here.

https://workforcenow.adp.com/jobs/apply/posting.html?client=congresodl&jobId=24071&lang=en_US&source=CC3

EEOC
Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.