WorkReady Worksite Manager, Urban Affairs Coalition

Posted by Urban Affairs Coalition on March 12, 2018

This position is part of a seasonal team responsible for the Urban Affairs Coalition’s Summer Youth Employment program, which provides paid summer job opportunities and support to youth ages 14-18 through WorkReady Philadelphia. The six week program runs from July through mid-August and includes career exposure, on-the-job mentoring and professional development. In 2018, UAC anticipates serving 1,500 youth.

The WorkReady Worksite Manager is responsible for worksite recruitment and enrollment, youth program participant placement, and ensuring worksite satisfaction. The Worksite Manager is responsible for ensuring all worksite enrollment and youth placement goals are met and in compliance with funder requirements. In 2018 UAC anticipates enrolling over 200 worksites and placing approximately 1,500 youth at those sites. This position will directly supervise 5 staff members and will require extensive coordination with the Assistant Director, Enrollment/Payroll Manager, Program Managers, and other key staff.

This is a seasonal position beginning in March and ending in August/September.

Position Summary:
PRIMARY RESPONSIBILITIES: March – June

• Oversee worksite recruitment and enrollment, which includes identifying suitable worksites, conducting outreach, and completing all appropriate paperwork including background check clearances for worksite supervisors;
• Responsible for placement of youth participants at worksites, in coordination with other key staff;
• Oversee related data entry and file maintenance, ensuring accurate data collection and consistent, transparent, quality communication flow both internally and externally;
• Coordinate with Assistant Director, Program Managers, and Worksite Manager to ensure accurate and timely responses to inquiries from worksites as well as from youth applicants and their families regarding program details and requirements
• Oversee related data entry and file maintenance, ensuring accurate data collection and consistent, transparent, quality communication flow both internally and externally;
• Perform other related duties as required to ensure program quality and funder compliance.

July – August

• Continue to troubleshoot worksite paperwork and clearance issues, as well as youth placement issues
• Serve as centralized point of contact for issues and concerns from worksites, which may require coordination with other managers and staff to resolve
• Support program close-out, including reviewing staff reports and ensuring files are complete and stored neatly;

Perform other related duties as required to ensure program quality and funder compliance.

Key Duties & Responsibilities:
KNOWLEDGE AND SKILLS:

• Must be a flexible, communicative, and agile team player, able to coordinate and share resources and data;
• Strong leadership skills – must be comfortable delegating tasks and managing a team;
• Ability to motivate and support staff, including individual staff development and forming a cohesive team
• Strong project management skills with the ability to manage a diverse staff, a large volume of data, and troubleshoot a large volume of inquiries
• Ability to deescalate conflict and stay cool under pressure
• Strong inquiry and conflict resolution skills;
• Must be able to multi-task while meeting programmatic benchmarks and deadlines;
• Good organization skills and detailed-oriented;
• Must be comfortable working with youth and young adults ages 14-18;
• Must be willing to work some non-traditional hours, as needed;
• Excellent verbal and written communication skills; customer-service oriented;
• Must be a self-starter with good time management skills;

http://www.uac.org/jobs/work-ready-worksite-manager