WIOA Workforce Advisor, Nueva Esperanza

Posted by Nueva Esperanza on December 4, 2017

POSITION DESCRIPTION:
PA CareerLink has an immediate opening for a full-time WIOA Workforce Advisor. The WIOA Workforce Advisor provide WIOA eligible customers with employment focused case management that leads to job placement and job retention.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide excellent, prompt, and staff-assisted customer service to customers referred to and served by the WIOA program;
• Assess eligibility and suitability for services offered through the PA CL N;
• Complete eligibility determination and submit for review and approval to the Team Lead to ensure accuracy and suitability;
• Register WIOA eligible and suitable customers; refer customers who do not meet WIOA eligibility or are not suitable to appropriate community resource and track referrals;
• Assist customer in understanding the full array of services offered; recommend, promote, and schedule customers for universal and specialized services; follow up with customers on regular basis to ensure customer participation in planned services;
• Assist the customer to complete the Employment Development Plan (EDP) and Job Finding Plan/Earned the Right to be Referred Checklist to help customer establish goals and steps to take the achieve the goals;
• Ensure that data and case notes are entered into CWDS and other systems timely;
• Participate in job planning and other customer-focused meetings and work with Instructors and Job Developers to implement job placement and retention plans;
• Notify Team Lead when customers are not participating and are unable to contact for follow-up by Cross Center Services provider;
• Contact customers after they are placed to check on job retention progress and re-engage customer with the Center if employment is lost;
• Assist customer in obtaining needed supportive services and assistance from other resources;
• Provide counseling and referral services as needed;
• Maintain customer file per contract requirements;
• Attend meetings as required; and
• Other tasks as needed.

QUALIFICATIONS:

• Bachelor’s degree from an accredited college or university in a Human Services related field; or 5 years equivalent experience;
• Minimum of 2-3 years of experience working within an employment/training or human services environment, or related field.
• WIOA knowledge and experience helpful;
• Excellent verbal and written communication skills
• Sound knowledge of office computer software
• Sound knowledge of Philadelphia area and city agencies/system

BENEFITS

PA CareerLink offers a comprehensive employee health & wellness benefits program.

https://www.idealist.org/en/nonprofit-job/8341e32735d24cb290bb33a7d0ee0bff-wioa-workforce-advisor-nueva-esperanza-inc-esperanza-philadelphia?