Volunteer Coordinator, Philabundance

Posted by on November 26, 2012

PHILABUNDANCE VOLUNTEER COORDINATOR

Position Title: Volunteer Coordinator
Location: 3616 S. Galloway Street, Philadelphia, PA 19148
Reports to: Senior Manager-Volunteers
Department: Development
Status: Full time, exempt, eligible for benefits
Hours: Tuesdays 12pm-8:30pm, Weds-Saturdays 8:00am-4:30pm

Position Summary:
Under supervision of the Senior Manager of Volunteers, recruit and schedule volunteers for all Philabundance direct service programs, Hunger Relief Center shifts, and special events (~3,000 volunteers per month). Provide daily orientation and management of volunteers at the Hunger Relief Center. Quickly re-evaluate changing logistics and make adjustments to ensure smooth flow of production and positive volunteer experience. Work with the Development Department to strategically advocate on behalf of Philabundance with current, potential, and new volunteers. Support Senior Manager of Volunteers in the development of new volunteer tracking, recognition, and engagement programs.

Competencies:
•    Excellent ability to manage both small and large groups of individuals
•    Comfortable speaking in front of large groups of people
•    Ability to work in a high stress environment and troubleshoot quickly
•    Effective verbal and written communication skills
•    Ability to maintain focus on tasks and produce accurate work in chaotic, fast-paced environment
•    Excellent organizational and interpersonal skills
•    Ability to work with and motivate a diverse group of volunteers
•    Ability to work independently and collaboratively
•    Friendly, self-starter, who is flexible and has a sense of humor

Responsibilities:
•    Handle a high volume of calls and emails in a timely fashion, providing people with information about Philabundance and potential volunteer opportunities
•    Maintain volunteer schedule for all Philabundance programs and special events
•    Track volunteer data through volunteer management systems
•    Pull reports from volunteer and donor management systems as needed
•    Provide a safe, fun, and educational atmosphere in the Hunger Relief Center, including facilitating orientations for large groups of diverse volunteers (e.g. community service, corporate, youth groups, faith-based groups, etc.)
•    Assist in maintaining cleanliness of on-site volunteer areas
•    Work closely with all Philabundance departments to understand organizational needs and the ways volunteers can support overall organizational capacity
•    Receive food and fund donations made during volunteer shifts
•    Plan and execute volunteer recognition events
•    Represent Philabundance at external volunteer recruitment events

Qualifications:
•    Bachelor’s degree or equivalent combination of education and experience related to responsibilities
•    Minimum 2-3 years of experience with volunteer management and/or program coordination
•    Preferred experience in a leadership or supervisory role
•    Ability to work Tuesday evenings and Saturday shifts
•    Strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook); experience with volunteer or donor management software a plus

Applicants may apply by sending a cover letter and resume to [email protected].