Visitor Services Staff (Part-Time, Temporary), Eastern State Penitentiary Historic Site – Mar 3

Posted by Eastern State Penitentiary Historic Site on February 21, 2023

Eastern State Penitentiary Historic Site (ESPHS) seeks outgoing, engaging and creative people for the position of Temporary Part-Time Daytime Visitor Services Staff. This position serves as the face of ESPHS.

Visitor Services staff are responsible for creating a positive and engaging experience for each and every visitor to the penitentiary. Responsibilities include welcoming and orienting visitors when they arrive at the historic site, selling admission, working in the museum store, and promoting the membership program. Visitor Services Staff also distribute audio tour units, answer visitors’ questions, interact with the public both in person and over the phone, and maintain a clean and professional work environment.

Other responsibilities include site maintenance, which entails cleaning and taking out trash, retail duties, such as stocking shelves and keeping the merchandise storage area organized, and upholding safety and security standards. Please note that Eastern State Penitentiary is a ruin and working conditions are not always ideal. Visitor Services staff spend a significant portion of their workday in outdoor conditions.

The deadline for applications is March 3, 2023.

Full job description and application information.