Victim Advocate, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on January 4, 2016

Position Announcement
Victim Advocate

Congreso de Latinos Unidos, Inc., a dynamic nonprofit, is currently seeking a Victim Advocate for its Health Promotion and Wellness division. The Victim Advocate is responsible for providing crisis counseling, case management, and advocacy to crime victims in the East Division. The Victim Advocate will provide intake and conduct follow-up as specified in the individual client service plan, and as needed by client. This position will serve as a resource to clients, Congreso staff and other social services agencies. The services provided by the Victim Advocate will be conducted at Congreso’s main office, client’s homes and at various locations throughout the community. This position reports directly to the Manager of Victim Services.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Responsibilities
 Provide on-site counseling, referrals, advocacy, and educational services at Congreso’s main office, client’s homes and throughout the community
 Provide resource information to clients, Congreso staff and other social services agencies
 Provide on-going crisis intervention, case management, advocacy, and resources to clients
 Conduct an initial client intake, which includes: an agreement to services, a needs assessment, and the mutual development of a service plan
 Maintain accurate and up to date client files and documentation
 Give presentations to community members to help victims of crime and their families identify their own victimization and to learn about and access available services in the community
 Engages in professional communication with community partners, law enforcement, social service providers, and court personnel as needed for coordination of client care
 Conduct community awareness and outreach events to increase visibility of program

Minimum Qualifications
 Familiarity with Philadelphia civil and criminal court proceedings
 Familiar with, and sensitive to, the issues affecting the North Philadelphia/Latino community
 Understanding the dynamics and needs of victims of crime
 Bilingual fluency (English/Spanish)
 Bachelor’s degree in Criminal Justice, Social Work, or other relevant academic field [suitable combination of education and two to three years’ experience with crime victims and program management may be considered in lieu of Bachelor’s degree requirement]

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with coworkers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy
conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here.

For more information about Congreso and other career opportunities pleas go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

More in "Job Opportunities/AmeriCorps Opportunities"

Stay Current in Philly's Higher Education and Nonprofit Sector

We compile a weekly email with local events, resources, national conferences, calls for proposals, grant, volunteer and job opportunities in the higher education and nonprofit sectors.