Understanding the digital divide: Philadelphia’s report on digital access

Posted by City of Philadelphia on October 26, 2021

During the summer of 2021, the City launched the Philadelphia Household Internet Assessment Survey to better understand the digital access needs of its residents. Previous data–from the 2019 American Community Survey–did not represent the current state of Philadelphia’s internet and device usage.

To inform its digital equity work, the City needed fresh data and worked with Wilco Electronic Systems, Centri Tech, SSRS, and broadband expert Dr. John Horrigan to create and conduct  this survey.

So, what does the data say about Philadelphia’s digital needs? Get the details.


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