Truancy Case Manager, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on December 21, 2015

Position Announcement
Truancy Case Manager

Congreso de Latinos Unidos, Inc. is currently seeking two Case Manager for their Truancy Program at the Family and Housing Services Division. The Truancy Case Manager is responsible for helping students with 10+ absences develop positive patterns of school engagement and work collaboratively with school personnel, families, Truancy Regional Court and other adults to support the student. The Truancy CM will connect students with supportive personalized interventions and make referrals for students and families. They will provide regular feedback to students about their attendance, grades, and behavior to help students stay engaged at school and with learning. The Truancy CM is responsible for the management of all cases referred to the Truancy Program through the Regional Area Truancy Court, the Department of Human Services and CUAs and for conducting pre-court home visits, and family assessments for all new families going to court. The Truancy CM will link students and families with supportive services ensuring attendance to referrals resulting in client’s improvement of school engagement and attendance.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Responsibilities
 Maintain a presence in designated CUA 2 region schools and provide direct services
 Complete all pre-court home visits, family assessments, and court reports per DHS guidelines
 Attend all Truancy Court sessions providing family advocacy in court
 Complete Intake and Assessment which include but is not limited to the FAST assessment and Social Summary /Family Development Plan
 Connect students and/or families with immediate interventions (services and supports) to address absenteeism and serve as key liaison to agencies and systems to ensure families are receiving those services
 Engage parents in participating in student’s educational progress and school performance
 Educate parents on SDP policies and procedures, educational resources, truancy laws and community resources and services
 Conduct a minimum of two home visits per month for all active clients
 Prepare detailed court reports including summary of progress for students/families

Minimum Qualifications
 1-2 years of experience providing supportive services in a school setting
 Experience in public speaking and group facilitation
 Computer proficiency in Microsoft Office Suite
 Bachelor’s degree in Social Work or related field, including but not limited to sociology, psychology, counseling, criminal justice, education, or public health administration

Preferred Qualifications
 Bilingual (English / Spanish)
 Ability to conduct classroom facilitation in Spanish a plus

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have  grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with coworkers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy
conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities pleas go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

More in "Job Opportunities/AmeriCorps Opportunities"

Stay Current in Philly's Higher Education and Nonprofit Sector

We compile a weekly email with local events, resources, national conferences, calls for proposals, grant, volunteer and job opportunities in the higher education and nonprofit sectors.