Student Support & Intake Coordinator, Welcoming Center – Mar 14

Posted by The Welcoming Center on February 25, 2025

The Welcoming Center (TWC) mission is to promote inclusive economic growth through immigrant integration. We seek to open doors of economic opportunity for immigrants of all education and skill levels and to build immigrants’ individual and collective agency to address barriers to integration and well-being. TWC does this through training programs focused on social, civic, and economic engagement which enhance skills and expand opportunities. TWC believes that immigrants broaden the productivity, profitability, and stability of this region and contribute to both Pennsylvania’s and the nation’s economic growth. Primary programs and initiatives include: Work Readiness, ESOL & Digital Skills Training, Entrepreneurship, and Community Leadership. TWC is based in Philadelphia, PA.

The Student Support & Intake Coordinator will support The Welcoming Center in expanding the capacity of its ESOL (English for Speakers of Other Languages) and Digital Skills Training activities by providing a high quality, participant-centered intake process and referrals to reduce barriers and challenges faced by participants. The Coordinator is responsible for all intake processes for ESOL participants and for supporting the intake and screening of volunteers who engage with the ESOL program. Under the supervision of the ESOL Program Manager, the Coordinator assists in the development and implementation of the process to welcome participants to the program, application processes, referrals to internal programs and external service organizations, and follow-up with participants. The Coordinator will utilize research-driven practices in culturally responsive and trauma-informed methods to ensure participants feel safe, comfortable and cared for as they inquire about and engage with our programming. In addition, the Coordinator will maintain a list of relevant referral resources in coordination with staff and maintain relationships with referral partners and other stakeholders. The Coordinator also supports learners in removing the barriers that might hinder their educational and career pathway advancement. Student support includes: (1) assessment of participants to determine service needs; (2) referral and facilitation of connections to obtain needed services; (3) documentation of referrals and service deliveries; (4) monitoring and follow-up; and (5) evaluation.

Apply by March 14, 2025. Applications will be reviewed on a rolling basis.

Full job description and application information.