STARS Designation Coordinator, Southeast Regional Key

Posted by on August 12, 2013

The STARS Designation Coordinator is a leadership role that is responsible for supporting STARS Designators and Specialists in retaining and moving Keystone STARS sites up in the quality rating system. This goal achieved by processing program enrollments and designations, interpreting funder policies and ensuring data fidelity in the PELICAN database.

Responsibilities:
• Supervise Designators; ensure that verification and entry of designations and renewals in PELICAN occurs in a timely manner and in accordance with OCDEL policies.
• Supervise the work of the STARS Assistant in processing provider enrollments, managing provider correspondence and supporting the collection and distribution of provider paperwork.
• Assign sites to Specialists as they enroll or as case assignments need to change.
• Track designation expirations; provide reports to Specialists and Team Leaders on upcoming expirations and ongoing designation timeliness.
• Ensure that all designations are conducted with fidelity to the Keystone STARS Standards, OCDEL ELS memos and directives and SERK processes.
• Review data in PELICAN to ensure that SERK data is accurate, entered in a timely manner and responsive to OCDEL directives and policies.
• Act as a resource to STARS Specialists and Designators to clarify internal processes, outline and interpret OCDEL policy and support effective STARS management and designation practices.
• Coordinate with Team Leaders and Designators to provide training and support to STARS Specialists.
• Conduct designator reliability visits and monitor designation reliability both internally and in comparison to other regions.
• Liaise with designators and managers in other regional keys to share processes, ensure reliability and triage common concerns.
• Track certification actions to ensure that the SERK is responding in an appropriate and timely manner based on OCDEL policy.
• Supervise the work of the STARS Assistant in processing provider enrollments, managing provider correspondence and supporting the collection and distribution of provider paperwork.
• Create management reports to demonstrate that SERK is meeting key OCDEL deliverables in terms of designation timeliness and data integrity.
• Liaise with the ERS Team to schedule assessments and triage concerns.
• Support revised enrollment process as a result of Rising STARS initiative.
• All other duties as assigned.

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