Site Director, Year Up

Posted by Year Up on December 11, 2017

Title: Site Director (Wilmington, DE)
Office: PTC – Wilmington
Location: Wilmington, DE
Career Stage: Director
FLSA Status: Exempt
Job Type: Regular Full-Time

The Site Director (Wilmington, DE) will report directly to the Executive Director and will lead and support the efficiency and growth of the site in partnership with market based and national leadership. They will ensure the site achieves student learning and development targets and high quality program outcomes by translating market needs into curricular plans and programmatic initiatives. The Site Director (Wilmington, DE) will serve as the main owner and driver to partner with the community colleges and will also directly or indirectly manage Year Up staff on site to ensure seamless integration of Year Up’s culture and program model in the college setting, and will play a lead role in developing and maintaining a positive team dynamic.

The ideal candidate will have extensive knowledge of how to negotiate with higher education institutions, deftly navigating key departments, understanding organizational relationship dynamics, and working collaboratively with key institutional stakeholders. This position requires an understanding of the unique opportunities and challenges of operating a high-caliber youth and workforce development organization in an existing higher education institution.
To be successful in this role, one must thrive in a fast-paced environment, enjoy leading strategic efforts to constantly and consistently improve the site’s program performance, and have experience in quickly scaling programs. The Site Director (Wilmington, DE) will be a resourceful problem solver who is able to think on their feet to resolve issues and effectively plan for program success. This candidate will also have the ability to inspire a high-performing staff by fostering an environment of learning, development and innovation.

In keeping with Year Up’s values, the Site Director (Wilmington, DE) will interact with students as a mentor, group facilitator, and advocate, participating in building a positive educational environment.

We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.

Key Responsibilities

Program Management

  • Oversee, inform, and/or lead the planning, development, coordination, implementation and evaluation of all program activities (including academic coursework, and student support and development initiatives)
  • Achieve key program outcomes including goals for student performance in a corporate environment, retention, and satisfaction
  • Provide strategic vision and leadership for the academic program to ensure that academic course work and training tracks are aligned with entry level career track jobs driven by market analysis
  • Stay abreast of the nuances of different corporate cultures in order to develop the necessary training supports to ensure that students make an effective transition from on-site coursework to internship and long-term career success
  • Support, build, and share best practices for positive student outcomes across Year Up sites
  • Other duties as assigned

Community College Relationship Building & Management

  • Utilize a relationship mindset to build and manage the college partner relationship by aligning Year Up’s strategic imperatives with the college partner’s strategic imperatives to ensure a long-lasting collaboration and partnership; continuously measure, track, report, and optimize strategies to ensure continued success over time
  • Develop and manage relationships with senior level administrators (i.e. Division chairs, VP of Student and Academic Affairs, Institutional Research, Deans, etc.)
  • Serve as the primary liaison with the college partner’s academic departments to design and deliver a market driven academic curriculum
  • Drive the synchronization of admissions and enrollment processes with and through the Admissions, Financial Aid, Testing, Registrar and Bursars departments; provide actionable insights and recommendations for achieving a unified enrollment process for all program applicants

Team Management

  • Provide specific guidance in the areas of professional responsibilities, prioritization, time and resource allocation
  • Recruit, and directly or indirectly supervise, evaluate, develop, and retain talented program team members
  • Design and integrate professional development opportunities for program staff, working closely with direct reports and other managers to develop professional development plans
  • Work with and through a team of functional leaders to achieve programmatic metrics, including tracking progress towards goals, initiating interventions, and ensuring best practices are implemented

Strategic Planning and Leadership

  • Serve as senior member of the Executive Director’s leadership team with responsibility for ensuring strong site performance, planning and executing strategic growth, and partnering cross-functionally
  • Inspire the team to achieve results against local targets and organizational goals
  • Negotiate relationships with various internal and external stakeholders keeping in mind the desired outcomes of both systems (i.e., Year Up and the academic partner)
  • Work collaboratively to evaluate academics, implement improvements, and strengthen program
  • Work closely with a national cross-site team in shaping and implementing national programmatic goals and building capacity for enhancements
  • Collaborate to plan and manage the program budget

Site Team/Learning Community Member

  • Serve as a coach/mentor for a small number of current students
  • Join and sometimes facilitate weekly group sessions with students
  • Participate in staff meetings and trainings


  • Minimum 6-7 years overall work experienced preferred
  • Experience in a management role with demonstrated success growing and scaling programs and initiatives related to student success and/or workforce readiness
  • Experience navigating higher education institutions with a deep understanding of how to work with key departments to achieve results
  • Exceptional track record of growth and strategic planning, as well operational results
  • Comfort in a fast-paced, dynamic, complex start-up and/or entrepreneurial environment
  • Outstanding communication skills, with the ability to build, cultivate and leverage personal and professional networks and relationships, develop and deliver successful presentations, and collaborate and negotiate effectively
  • Experience in the design, development and delivery of adult education and/or with Year Up’s target population (at-risk urban young adults aged 18-24) is highly desirable
  • Leadership experience and style that is transparent and authentic and that demonstrates innovation and creativity
  • Able to collaborate across teams and with college partner to support students and resolve issues
  • Enjoy working in a fluid, dynamic organization with a minimal amount of direction
  • A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
  • Understanding of the Opportunity Divide and its drivers
  • Commitment to diversity and inclusion

Compensation & Benefits
Salary: Competitive and commensurate with education and experience
Benefits: Competitive package including 100% healthcare coverage, dental, and 401(k) match
Vacation: Three weeks paid vacation in first year of employment; four weeks after initial year
Professional development: Funds available to support staff in achieving career objectives

Organization Description
Year Up is an award-winning national 501(c)3 organization striving to close the Opportunity Divide by providing young adults ages 18-24 with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education. Through a one-year intensive program, Year Up utilizes a high support, high expectations model that combines hands-on technical and professional skills, educational stipends, college-level coursework, and corporate internships at more than 250 top companies.

Year Up currently serves young adults in Arizona, Atlanta, Baltimore, Boston, Chicago, Dallas/Fort Worth, Jacksonville, Los Angeles, the National Capital Region, New York City, Philadelphia, Providence, Puget Sound, San Francisco Bay Area, South Florida, and Wilmington and will serve more than 3,000 students in 2017 nationwide.
Voted one of the Best Nonprofits to Work For in the country by The Non-Profit Times for six consecutive years, Year Up is a rewarding place to work. Our staff is passionate, supportive, mission-driven, and live by a set of core values that reflect an unshakable belief in the talent and full potential of our young people.

Year Up participates in E-Verify.

Please visit to learn more about working at Year Up, and to see a list of current opportunities.

Commitment To Diversity
Year Up actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to our young adults as we work to close the Opportunity Divide. We are deeply dedicated to creating and maintaining an inclusive and supportive work environment. Learn more about our commitment to diversity:

As an equal opportunity employer, Year Up is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

To Apply
Please submit a thoughtful cover letter and resume through our website.


Note that applications without a cover letter will not be considered. We respectfully request no phone calls.

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