Service Coordinator, Pathways To Housing

Posted by on December 03, 2012

Service Coordinator, Pathways To Housing Inc. – PA
Posted on: November 19, 2012

Position Summary: Service Coordinators are members of a modified Assertive Community Treatment (ACT) team and work together to provide recovery-oriented services in a flexible, compassionate, and responsible manner to formerly homeless individuals who have psychiatric disabilities and often abuse substances. Service Coordinators maintain a primary caseload but also have a shared responsibility for all other participants on the team.

Essential Duties and Responsibilities:

  • Collaborate with consumers in the formulation of a comprehensive service plan that is reviewed and modified with that person on a regular basis.
  • Provide outreach, service coordination, counseling, advocacy, and other needed services to consumers in any environment including the streets, shelters, prisons, hospitals, apartments, office, etc.
  • Provide individually tailored consumer driven services to each client—i.e. housing placement, independent living skills, vocational guidance, appointment escorts, family counseling, etc.
  • Maintain written and computerized records, compile reports and complete other program documentation (including case notes, statistics, letters, psychological evaluations, etc.).
  • Coordinate and monitor referrals to community services, and advocate client participation in them.
  • Educate, inform and advocate for consumers regarding benefits and entitlements (Social Security, Public Assistance, food stamps, etc.).
  • Participate in on-call rotation.
  • Participate in some activities outside of “normal business hours.”
  • Other duties as assigned.

Essential Education, Experience and Skills:

  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations.
  • Career experience in social services, supportive housing, or with persons with disabilities.
  • Excellent verbal and written communication and computer skills.
  • Valid driver’s license and clean driving record.
  • BA/BS, RN, in Social Work, Psychology or related field required.

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