Serve Philadelphia VISTA Member Experience Coordinator – Oct 13

Posted by City of Philadelphia on September 30, 2025

The Serve Philadelphia VISTA Program places 30+ full-time AmeriCorps service members across 20+ City Departments for one year to address the root causes and impacts of poverty for Philadelphians. The VISTA Member Experience Coordinator will be responsible for onboarding and providing ongoing support to Serve Philadelphia VISTA Corps Members throughout their year-long service term. This critical role will ensure that VISTAs are supported in completing their term of service and are provided with the tools they need to succeed during and after service. They will work closely with the VISTA Sub-site Coordinator, Outreach & Recruitment Coordinator, and VISTA Program Director to ensure overall project success.

The duties of the Serve Philadelphia VISTA Member Experience Coordinator include:

• Manage VISTA monthly reporting
• Compile and produce quarterly, annual and other reports to the federal grant funder
• Support Outreach & Recruitment Coordinator in the logistics of member enrollment
• Manage pre-service support and communication with incoming VISTA members once they are selected and enrolled
• Coordinate logistics for the VISTA member onboarding process including a week-long orientation for incoming VISTA members
• Plan and coordinate VISTA lifecycle experiences, including, but not limited to monthly professional development and team building workshops, retreats, trimester check-ins, Lightning Talks, and End of Service celebration.
• Support creation and operation of VISTA Committees, Affinity Groups and other community-enhancing initiatives
• Build and maintain relationships with internal and external trainers and workshop facilitators to support professional development for the VISTA Corps
• Develop and maintain a program to support member career pipelines and post-service opportunities
• Assist in the administration of the Serve Philadelphia VISTA Program
• Support program expansion through relationships, training and innovative tactics
• Act as a representative of Serve Philadelphia on the National Service Task Force
• Support the Serve Philadelphia VISTA team’s strategic efforts to increase the diversity of VISTA applicants and decrease barriers to service
• Onboard VISTA Leaders, may supervise at least 1 VISTA Leader
• Other duties as assigned

Deadline: Please submit all application materials by 11:59 p.m. ET on October 13, 2025.

Learn more and apply here.