Senior Program Analyst, Back On My Feet

Posted by on September 19, 2011

Senior Program Analyst, Back On My Feet

Posted on: August 30, 2011

The Organization

BoMF is a nonprofit organization that promotes the self-sufficiency of homeless populations by engaging them in running as a means to build confidence, strength and self-esteem.

BoMF does not provide food or shelter, but instead provides a community that embraces equality, respect, discipline, teamwork and leadership. The organization consists of much more than just running: our members participate in a comprehensive program that offers connections to job training, employment and housing. Those benefits are earned by maintaining 90 percent attendance at the morning runs three days a week for our six to nine month program.

Back on My Feet has chapters in Philadelphia, Baltimore, Washington D.C., Boston, Chicago, Dallas, Indianapolis and will be expanding to Atlanta in the fall of this year.

Back on My Feet is an equal opportunity employer and is committed to the belief that each individual is entitled to equal employment opportunity.

For more information on the organization, please visit:

http://www.backonmyfeet.org

The Position

Based in Philadelphia, PA, the Senior Program Analyst (SPA) will report to the Vice President of Programming. The SPA will be expected to design, build and implement reporting enhancements, including development of improved data collection from members along with data utilization to understand and address the root causes of homelessness. The SPA will actively participate in design and performance reviews of each chapter to ensure progress towards BoMF’s mission.

The SPA will be expected to examine the root causes of homelessness with innovative approaches and perspectives to create policy changes and best practices across all BoMF chapters.

The SPA will need to provide explanations and information to Program staff on difficult issues while coaching, providing feedback and acting as a resource for others with less experience to implement reporting methods.

This will be accomplished by the SPA working closely with Program Directors in each chapter and taking a hands on approach to understanding the BoMF methodology in theory and practice.

The SPA will translate reporting requirements into functional specifications and develop the conceptual, logical, and physical data processes to achieve these objectives.

Additionally, the SPA will proactively estimate time and work effort to build and stabilize systems for new projects, enhancements, and maintenance according to specifications and goals agreed to with the VP of Programming, then manage the project plan/schedule.

Specific responsibilities include, but not limited to:

Interim Management of Program Directors

New hires in existing chapters, for the first 60 days
New hires in new chapters, for the first 90 days

Data tracking

Development of a data sharing protocol and focus on descriptive analysis of our members
Creating reports reflecting programmatic outcomes and solution oriented practices
Implementing a data tracking and reporting procedure.
Revisions to the Case Management system as needed
Monitoring the Footprints system for accuracy and tracking
Assessment of trends in information
Monitoring and evaluating the following
Financial aid usage patterns and best practices
Member performance (along agree upon metrics)
Researching outcomes vs. other comparable organizations
Attitudinal shifts of BoMF members
Orientation document revision
Focus group data collection (both in person and coordinating in each chapter)
Residential members
Non-residential members
Partners (Facilities, Job training programs and employment partners)

Chapter evaluation

Participation ratios of residents to non-residents
Administration of monthly Program staff scorecards and reviews
Attainment of Next Steps goals and objectives as determined on a monthly basis with the Vice President of Programming

Support

Technical questions from Case Management system and Footprints, revisions as necessary
Procedural questions from Program Directors related to team concerns (Financial Aid, event participation and training)
Event appropriateness

Efficacy and structural importance of program elements

Special informational session events
Alumni program evaluation
Long-term employment outcomes
Percentages of alumni remaining engaged and how that relates back to program efficacy

Health data tracking

Demonstrated results around improvements in members’ health and well-being specifically related
Coordinated efforts with local health-care agencies in each chapter

The Senior Program Analyst is directly responsible for and evaluated on the following:

Data integrity from inputting procedures
Attainment of monthly goals related to program efficacy agreed upon with the Vice President of Programming
Collecting BoMF member data and evaluating opportunities for improvement
Effective management of Program Directors where appropriate and general support of their programs and objectives
Ability to
Estimate time and work effort to build and stabilize systems for new projects, enhancements, and maintenance according to specifications
Research and resolve any implementation problems in a timely manner
Identify technical and operational hurdles associated with all phases of development of new systems and modifications of existing systems.
Effectively train, direct and evaluate the work of Program Directors while maintaining a supportive environment

BoMF staff are engaged in all components of the program and, as such, will be asked to attend/facilitate events in the mornings, evening, or weekend as need be.

Qualifications & Experience:

Bachelor’s degree required with a minimum of 3 years of directly relevant work experience (data analysis and/or social service evaluation).
Bachelors or Master’s degree in statistics or other quantitatively oriented fields preferred
Familiarity with statistical analysis packages (SPSS or SAS) or other similar applications and proven quantitative skills
Experience working in a team environment, as well as independently and autonomously
Proven ability to communicate effectively with staff, in both oral and written formats
Experience conducting root-cause analysis and creative problem solving

Personal Characteristics:

High energy, results oriented leader who can effectively manage and motivate a team
Experience conducting root-cause analysis and creative problem solving
Strong interpersonal skills and ability to adapt quickly in a fast paced, changing environment.
Entrepreneurial, resourceful, energetic, and a self-starter.
Unquestionable integrity and highest ethical standards.
Willing and able to roll-up his/her sleeves, yet not get lost in the details

Contact:

Qualified candidates, please submit resume and cover letter with salary requirements to VP of Programming – Wylie Belasik (wylie@backonmyfeet.org). Please attach a cover letter, resume and email subject line – BoMF Senior Program Analyst position.

Applications without these specifics will not be considered.