Senior Director, Service-Learning and Volunteer Programs, West Chester University

Posted by West Chester University on October 8, 2019

WEST CHESTER UNIVERSITY invites applications for the position of:
Senior Director, Service-Learning and Volunteer Programs (Manager 180)
-Division of Student Affairs
SALARY: See position description
OPENING DATE: 10/2/18
CLOSING DATE: For priority consideration, submit application by 4:30 pm on 10/25/19. Applications will be accepted until position is filled.

POSITION SUMMARY:
Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania’s Division of Student Affairs, recognized by Diverse: Issues in Higher Education as one of only 20 institutions nationwide as a “Most Promising Places to Work” for 2019, seeks applicants for the Senior Director for Service-Learning and Volunteer Programs. As the institution has experienced growth in its student population, the campus has responded by creating these exciting new leadership opportunities.

Under the supervision of the Assistant Vice President for Student Development, the Senior Director of Service-Learning and Volunteer Programs creates an environment that advances the University’s strategic priorities. This is accomplished through student, faculty, and staff community-based learning opportunities, both in and outside of the classroom, as well as the creation and cultivation of community partners and other critical stakeholders (e.g., foundation leaders, alumni) to develop new opportunities for service locally, nationally, and internationally.

Primary responsibilities include:
• Leadership, strategic planning and department supervision, including but not limited to:
o Provide approval authority for the operations of the department and WCU Resource Pantry, including staff, programs, technology, and fiscal resources
o Implement departmental learning outcomes assessment, benchmarking, and evaluation reports related to the newly created Student Affairs Student Learning Domains
o Supervise, evaluate and promote the on-going development of professionals in the department (Associate Director, Assistant Director, Service-Learning Faculty Associate, Administrative Assistant), and supervise department professional staff in their roles overseeing graduate assistants and approximately 30 student employees
o Implement divisional strategies that account for ongoing changes in the cultural landscape, political landscape, global perspectives, technology, and sustainability issues
o Link individual and departmental performance indicators with demonstrated commitment to social justice and inclusion

• Policy development and compliance, including but not limited to:
o Critically examine policy compliance and development efforts related to programs, practices and services to ensure they are socially just, equitable and inclusive
o Monitor and sustain policies and practices that uphold quality standards within community engagement according to CAS standards
o Ensure departmental programs, services and facilities are compliant with any applicable legal, compliance, environmental policies and/or mandates from governing bodies

• Assessment and reporting, including but not limited to:
o Collect and maintain data to track department programs and collaborate with stakeholders on other University civic engagement initiatives for the purposes of reporting, research and pursuing external awards
o Effectively manage, align and guide the utilization of assessment, evaluation and research reports and studies, and use culturally relevant and culturally appropriate terminology and methods to conduct and report AER findings
o Create and submit quarterly reports to the VPSA

• Professional development, including but not limited to:
o Maintain active membership in regional and professional associations
o Review and approve the creation of professional development plans that are appropriate for individual growth, while also serving the current and future needs of the unit

• Emergency response, including but not limited to:
o Maintain communication with Environmental Health and Safety, as well as Public Safety, to coordinate and update emergency management procedures
o Responsible for volunteer recruitment and donations, and support activation of Emergency Management Plan
o Serve as a Student Policy and Process Advisor for investigative and adjudicative processes including: hazing; sexual assault (complainant and/or respondent); student conduct matters

MINIMUM QUALIFICATIONS:
• Master’s degree in higher education, student affairs, counseling education, or closely-related discipline
• At least six years of professional experience in appropriate levels and areas of specialization, specifically service-learning
• Ability to manage information of sensitive and confidential nature in the utmost professional manner
• Evidence of ability to interact effectively with others, including students, faculty, staff and service agencies, as well as the ability to cultivate and maintain relationships with key community partners
• Ability to relate to a culturally diverse university community
• Demonstrated ability to supervise and train multiple FT- employees
• Excellent communication (oral and written) and presentation skills
• Experience with administrative duties such as budgeting, strategic planning, and assessment of learning
• Experience using technology to further the mission of the department

PREFERRED QUALIFICATIONS:
• Doctorate in higher education, educational leadership, counseling education or closely related field
• Evidence of supervision of multiple full-time professionals, graduate assistants and student employees
• Evidence of experience with collaborating with academic affairs departments
• Evidence of experience writing grant proposals, and securing external funding sources

SPECIAL INSTRUCTIONS:
Starting salary is commensurate with experience. Excellent benefits package including undergraduate tuition fee waiver for self and dependents. Applicants must successfully complete interview process to be considered as a finalist. Anticipated start date for this position is negotiable.

Apply by online application at http://agency.governmentjobs.com/wcupa/default.cfm Electronic application allows for cover letter and resume attachments (both required). References with contact information will be required prior to interview. Review of applications will begin immediately. For priority consideration, submit application by 4:30 pm on October 25, 2019. Applications will be accepted until position is filled.

Developing and sustaining a diverse faculty and staff advances WCU’s Educational mission and strategic Plan for Excellence. West Chester University is an AA/EOE employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply.

All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment criminal background and consumer reporting checks.