Seasonal Employment Specialist–Philadelphia Youth Network

Posted by on March 04, 2013

Title: Seasonal Employment Specialist    Location: 714 Market St., Suite 304
Division: Program Services    Date Posted:  February 6, 2013
Reports to: Manager, WorkReady Summer

Hours: 37.5 per week, non-benefit, temporary seasonal (March – August), full-time position

About PYN:
The Philadelphia Youth Network (PYN) is a nationally-recognized intermediary organization dedicated to improving the economic and education outcomes of Philadelphia’s youth.  PYN organizes its work around four core functions: leveraging, coordinating and managing public and private investment directed at youth education and workforce development in the Philadelphia region; convening and leading cross-sector partnerships and initiatives that enhance opportunities available to Philadelphia youth; designing, managing and replicating effective program models that prepare Philadelphia youth for the future workforce, focusing particularly on youth that live in poverty, have dropped out, or are at risk of dropping out of school and/or are involved with public care systems; and organizing these program models into coordinated service and delivery systems.
About Program Services Division:
The Program Services Division (PSD) ensures that PYN program models are designed and implemented with fidelity. As a conduit for local, regional, and national best practices, the PSD ensures that programs are managed and evaluated to demonstrate the impact of the investment and services on youth in Philadelphia.  In partnership with stakeholders who invest in the youth workforce development system and sub-contractors who directly serve the youth, PSD manages resources over $15.9 million for services to nearly 20,000 youth annually.
General Description:
The Employment Specialist is part of a seasonal team designed to provide citywide access to all youth interested in WorkReady Philadelphia summer programs. This position requires a flexible schedule and the ability to work evenings and weekends beginning late March to August. This is a non-exempt position at $10 an hour.
Essential Functions:
•    Conduct youth enrollment sessions in accordance with applicable labor laws and practices
•    Verify accuracy of documentation in youth enrollment files
•    Enter information into the database
•    Maintain filing system for youth and sub-contractor files
•    Answer the Summer WorkReady hotline/e-mail; respond to inquiries and record statistics
•    Troubleshoot youth enrollment and payroll issues
•    Reconcile youth timesheets against payroll registers
•    Embody and integrate excellent customer service into daily work
•    Serve as an example of professionalism
•    Travel to sites throughout Philadelphia
•    Other duties as assigned by Provider Liaison, Summer Manager and/or Executives
Education, Experience & Skills Required:
•    High school diploma or GED as well as pursuing additional education (Bachelor’s Degree preferred)
•    Ability to take ownership and drive responsibilities  through to completion
•    Excellent customer service skills
•    Strong organizational, analytical, critical thinking and problem-solving skills
•    Strong verbal and written communication skills
•    Detail-oriented
•    Ability to excel in a high-performing team and project a positive attitude
•    Proficiency in Microsoft Windows & Office
•    Ability to work nights and weekends is required
•    Successful completion of background checks (PA state criminal, Department of Public Welfare Child Abuse, and F.B.I. fingerprinting)

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