School-Based Program Coordinator, Big Brothers Big Sisters Southeastern PA

Posted by on June 17, 2013

School-Based Program Coordinator, Big Brothers Big Sisters Southeastern PA
Posted on: May 30, 2013

Job description
Location: Philadelphia (University City) and Exton


COME JOIN A FORWARD-THINKING AGENCY THAT IS HELPING MAKE A DIFFERENCE IN CHILDREN’S LIVES. Big Brothers Big Sisters SEPA is seeking full time School-Based Program Coordinator for match support in the West Philadelphia area. Some evening/weekend work is required, with the majority of time spent during traditional work hours. Positions support “Big” and “Little” matches through the coordination of programs located at schools and corporate partner locations.


1. Provide interviewing and match support at school and corporate site-based locations to ensure child safety, positive impacts for youth, constructive and satisfying relationships between children and volunteers, and a strong sense of affiliation with BBBS on the part of volunteers.

2. Build relationships with partner corporations and schools through coordination with teachers, principals, counselors and corporate liaisons. With the assistance of these individuals, enroll children and volunteers with proper paperwork and conduct volunteer and client assessments/updates as indicated. Act as liaison with site-based contact(s) to ensure effective implementation of program and coordination of all site-specific needs.

3. Produce positive outcomes in the following areas: clients interviewed, number of matches made, match closure rate, frequency of match closures, average match length, volunteer rematch rate, and customer satisfaction.

4. Effectively utilize on-line database system for recording and reviewing all child/mentor match details.

5. Provide friendly, approachable customer service and represent the Agency and our mission in a professional and positive manner.


Academic/Equivalent Requirements: Minimum four-year college degree, with 1 to 2+ year’s prior, relatable experience preferred.

Professional: Knowledge of and/or experience in human services field a plus. Must have a car, valid driver’s license, and meet State-required automobile insurance minimums.

Personal Attributes: Must be a self-starter with strong organizational, communication and customer service skills; have the ability to interact with and relate well to others, and possess the ability to work independently. Must be flexible; have a positive, can-do attitude; and have a strong desire to work in an industry that focuses on helping others.

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