ReStore Assistant Manager, Habitat for Humanity – May 31
Posted by Habitat for Humanity Philadelphia on May 7, 2024
Reports directly to: ReStore Manager, ReStore Director
Department: Salary, Non-exempt
Time Requirements: Full-time, 9 am -5 pm, Tuesday through Saturday including regular availability for weekend and evening hours
Key Responsibilities:
- Provide support to other ReStore Co-Manager in the management of day-to-day store operations.
- Track sales data to determine categories with high to low volume and adjust procurement strategies to meet customer demand.
- Ensure compliance with all financial reporting practices: reconciling daily sales and the daily closing out of all financial transactions.
- Ability to plan, schedule, prioritize, coordinate, delegate, and manage multiple work activities.
- Lead and train staff on proper pricing structures.
- Onsite supervision of staff and volunteers.
- Ensure a safe environment for staff, shoppers, donors, and volunteers.
- Oversee scheduling of all store activities including staff schedules, volunteer schedules, and other special events.
- Tracking and management of staff hours, vacation, holidays, and missing punch-outs via Paycom.
- Engage customers and provide excellent customer service.
- Ensure that the ReStore is always staffed properly. Managing call-outs, vacations, and sick time.
- Assist with the selection and onboarding of new staff.
- Meet or exceed budgeted sales goals, while seeking ways to reduce operating expenses.
- Supervise daily product flow, ensuring donations are handled with care and efficiency.
- Tracking of supplies, equipment, and day-to-day products that are needed to operate the store.
- Enforce all ReStore policies fairly.
- Make policy recommendations as needed.
- Handle customer and donor complaints professionally.
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