Receptionist & Conference Sales Associate, Pendle Hill – Jan 18

Posted by Pendle Hill on November 8, 2022

PENDLE HILL is a Quaker study, retreat, and conference center that seeks to create peace with justice in the world by transforming lives through learning opportunities, retreat, and community created on our beautiful 24-acre campus in unceded Lenni-Lenape territory and in virtual settings. At Pendle Hill we commit to being a living testimony to a social order that manifests love for everyone. We work to be inclusive, respectful, and supportive of all people. We strive courageously for peace and justice.

This is a highly collaborative staff community featuring responsive leadership and partial work-from-home arrangements for office-based employees. Community-building among staff is highly prized with monthly fun activities as part of staff meeting and two longer staff retreat days a year for fun, growth, and connection among all staff. The monthly community work morning provides variety with the opportunity to lend a hand on another team’s project or lead one for staff in your own work area. Learn more about Pendle Hill.

POSITION SUMMARY: The Receptionist and Conference Sales Associate (RCSA) serves as the welcoming face and voice of Pendle Hill by creating a friendly, helpful and safe atmosphere for hundreds of annual conference rental participants, participants in programs for spiritual enrichment, and for individuals on a personal retreat (sojourners). The RCSA supports Pendle Hill’s registration and orientation processes, providing primary support at guest arrival and departure. This is a collaborative position, working across teams to help provide radical hospitality to all guests, requiring excellent coordination and communication skills, as well as extensive use of our registration software, Megasys.

DUTIES AND RESPONSIBILITIES: The RCSA staffs the reception desk, performing guest registrations, orientations, room check-ins and -outs, guest payments, and daily cash reconciliations. A central point of information on campus, the RCSA responds to guest and staff inquiries, providing oversight of sojourner reservations and coordination of preparation for their arrival, as well as mail distribution, sign creation, and booking rooms for conference groups, other staff, and maintenance needs. The RCSA provides particular support to the Conference Sales Coordinator in booking and invoicing as well as conference group leader communications.

Review of applications will begin on January 18, 2023 and continue until the position is filled, with an anticipated start date in March 2023.

Learn more and apply.

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