Quality Assurance Coordinator, PHL PreK

Posted by Public Health Management Corporation on February 20, 2017

The Quality Assurance Coordinator monitors Professional Development and Technical Assistance (PD/TA) need and utilization across the PHL PreK system with the goal of ensuring that Providers demonstrate quality, access available and targeted supports, and make timely progress toward meeting high quality program standards.

This role performs assessments and identifies PD/TA needs for all provisional and underperforming quality PHL PreK Providers for delivery by PHL PreK Hub staff. The PD/TA Coordinator collects and aggregates available data on contract compliance, program performance, and progress in action plans to identify areas of need for TA and PD services. Additionally, the Coordinator will work to assess the demand and availability of PD/TA resources. This role applies a deep expertise in Early Childhood Education to ensure the utilization of appropriate resources to meet provider performance improvement goals. This position is under the direct supervision of the Quality Assurance (QA) Manager and works closely with all other members of the PHL PreK management team and the PHMC Early Childhood department.

Essential Functions and Responsibilities:
Implements established policies and procedures to support effective systems for monitoring the availability, need and utilization of professional development and technical assistance resources by PHL PreK providers
 Utilizes standards and metrics of PHL PreK program quality in alignment with funder goals and priorities
 Ensures implementation of program activities consistent with organizational documents, protocols and functions in compliance with applicable laws and regulations, funder requirements, best practice, and PHMC standards
 Cultivates partnerships and engages in communications with PD/TA providers and resources to generate positive impact in PHL PreK programs
 Aggregates program quality, PD/TA utilization, and provider progress data to monitor trends in program impacts
 Coordinates with QA Manager and other relevant parties to collect, review and analyze program quality data
 Assists QA Manager to ensure compliance with contractual reporting requirements
 Assists QA Manager to aggregate and analyze progress of provider action plans to identify areas of greatest need and progress
 Complete program quality assessments using valid and reliable tools or contract with reliable assessors to perform valid assessments as needed
 Facilitates access to community resources to support PHL PreK providers and staff and supports referrals made by PHL PreK providers
 Monitors the utilization PD/TA resources to support PHL PreK providers in meeting standards and improve program quality
 Delivers information to PHL PreK providers about quality support, expansion and funding opportunities available through PHL PreK
 Participates in developing, evaluating, and revising early childhood PD/TA systems
 Collects and enters data necessary to monitor program performance and support program oversight, compliance, and impact
 Collaborates with program managers, funders, and designated evaluators to support formative and impact evaluation efforts
 Actively seeks opportunities and cultivates partnerships to expand the value of program services in alignment with funder priorities and guidance
 Engages in ongoing professional development to support continuous quality improvement and relevant translation of research to practice within program operations
 All other duties as assigned

Organizational Relationships:
The Quality Assurance Coordinator reports to and is supervised by the Quality Assurance Manager.
The position is full time, 100% FTE.

Core Competencies:
 Current working knowledge of best practices as related to educational assessment tools and approaches to data analysis
 Knowledge of early childhood professional development and technical assistance systems and the ability to apply knowledge to program objectives and goals
 Ability to analyze, synthesize and evaluate concepts and information
 Ability to formulate and carry out effective work plans
 Ability to facilitate the coordination of multiple tasks and manage a variety of projects simultaneously
 Ability to build effective working partnerships with diverse stakeholders
 Ability to foster team-building and to work effectively as part of a team
 Ability to communicate effectively with employees, other professionals, government agencies, higher education institutions, and other professional organizations in a positive, pleasant, professional and productive manner in writing, by telephone, and in personal contacts
 Ability to write reports and business correspondence
 Ability to operate a personal computer including word processing, spreadsheets, and power point
 Ability to lead productive meetings
 Ability to perform all required functions and responsibilities accurately, completely, and in a timely fashion
 Ability to use effective problem-solving skills

Minimum Qualifications:
 Bachelor’s degree Early Childhood Education, Education, or related degree required – advanced degree preferred
 Three years related experience human services, early childhood, education, government or related field
 Demonstrated skills in and/or knowledge of education assessment or PD/TA systems

Other Requirements:
 This job includes the normal physical demands associated with office work including bending, lifting, and carrying.
 Ability to pass a health examination and criminal background check. Ability to work effectively with minimal daily guidance. Knowledge of community resources. Successful experience working in a team setting. Ability to present a positive image of the organization to members of the community.
 This position may include the need to attend weekend or evening meetings or trainings and might involve travel.

https://recruiting.ultipro.com/PUB1002/JobBoard/c8784846-358b-1bec-45e9-f994af5fccee/OpportunityDetail?opportunityId=5220e22d-c81a-40b8-a2cb-d649105210e8