Pt-time Case Management Advisor, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on April 4, 2016

Congreso de Latinos Unidos, Inc., a dynamic nonprofit, is currently seeking a temporary part-time Case Management Advisor to work within its Education and Workforce Services (EWS) division from April 2016 through June 30, 2016. This temporary part-time position is geared towards supporting case management implementation within Congreso’s Education and Workforce Services Division (EWS). EWS is a growing division seeking to improve its case management approach. The Case Management Advisor will provide individual and group consultation and supervision to approximately 15 staff who conduct individual work with clients between the ages of 12 and 24. The advisor will support the EWS team for 25 hours per week as they develop an understanding of how to best incorporate case management into a workforce development setting.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Responsibilities
 Provide individual case management supervision to 15 staff members
 Provide group supervision to teams on a biweekly basis
 Review current EWS initial client orientation and intake processes and provides feedback and suggestions as needed
 Review strategies that EWS case management programs currently use to assess family needs, identify resources, make referrals, follow-up, and document client interactions
 Make recommendations on case quality review processes
 Implement, by instruction and action, the philosophy of education and career/life learning exploration
 Attend staff meetings, supervisions, retreats, and participate in external and internal training sessions as necessary
 Proactively inquiry and inform treatment of sensitive client concerns such as domestic violence, child abuse, HIV/AIDS, and mental health/drug and alcohol use according to HIPAA guidelines
 Provide services according to Congreso’s Primary Client Management (PCM) Model

Minimum Qualifications
 Bachelor’s degree related to counseling and/or psychology
 1 to 2 years working with youth in a community based setting

Preferred Qualifications
 1 to 2 years of work experience supervising community based case management or therapy
 Knowledge of the Latino community and resources within Philadelphia
 Bilingual (English/Spanish)

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery.  We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities please go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

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