PT House Management Associate, Philadelphia Ronald McDonald House

Posted by Ronald McDonald House Charities on March 2, 2015

The Philadelphia Ronald McDonald House on Chestnut Street has a unique opportunity for two mature, responsible individuals with great people skills and good judgment. The House Management Associates provide assistance to the Managers on Duty on a part-time basis.

The hours of the two available positions are:

Day Associate: 10a -3p, Monday – Friday
Evening Associate: 4p – 9p, Sunday – Thursday

Duties include, but are not limited to:

  • Providing general and administrative assistance to the Manager on Duty and collaborating on special projects as assigned;
  • Interviewing prospective families who wish to stay in the House and inputting their information into our guest database;
  • Checking families in and out of the House
  • Providing ongoing orientation, training and deployment of volunteers; welcoming and orienting volunteer dinner groups and other volunteer service groups/individuals
  • Continually monitoring the condition of the facility and reporting any condition, safety or behavior issues to the appropriate person/department;
  • Receiving donations and providing an appreciative, enthusiastic reception to donors; providing House tours to visitors, donors and other guests
  • Managing the material donations we receive and making sure they are processed, inventoried and utilized to the best benefit of our families
  • Keeping the front office organized and fully stocked with supplies and forms
  • Managing family records, ensuring files contain required information and documentation, and filing/storing them appropriately
  • Keeping guest database updated with payments and other information that requires regular input
  • Designing and distributing event flyers and managing the distribution of event tickets and passes
  • Preparing both recurring and ad hoc reports for management as needed
  • Ensuring that all complimentary hospitality items are stocked at all times

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