PT House Management Associate, Philadelphia Ronald McDonald House
Posted by Ronald McDonald House Charities on March 2, 2015
The Philadelphia Ronald McDonald House on Chestnut Street has a unique opportunity for two mature, responsible individuals with great people skills and good judgment. The House Management Associates provide assistance to the Managers on Duty on a part-time basis.
The hours of the two available positions are:
Day Associate: 10a -3p, Monday – Friday
Evening Associate: 4p – 9p, Sunday – Thursday
Duties include, but are not limited to:
- Providing general and administrative assistance to the Manager on Duty and collaborating on special projects as assigned;
- Interviewing prospective families who wish to stay in the House and inputting their information into our guest database;
- Checking families in and out of the House
- Providing ongoing orientation, training and deployment of volunteers; welcoming and orienting volunteer dinner groups and other volunteer service groups/individuals
- Continually monitoring the condition of the facility and reporting any condition, safety or behavior issues to the appropriate person/department;
- Receiving donations and providing an appreciative, enthusiastic reception to donors; providing House tours to visitors, donors and other guests
- Managing the material donations we receive and making sure they are processed, inventoried and utilized to the best benefit of our families
- Keeping the front office organized and fully stocked with supplies and forms
- Managing family records, ensuring files contain required information and documentation, and filing/storing them appropriately
- Keeping guest database updated with payments and other information that requires regular input
- Designing and distributing event flyers and managing the distribution of event tickets and passes
- Preparing both recurring and ad hoc reports for management as needed
- Ensuring that all complimentary hospitality items are stocked at all times
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