Program Manager, People’s Emergency Center

Posted by on September 30, 2013

Program Manager, People’s Emergency Center
Posted on: September 4, 2013

Job description
The Program Manager is responsible for the overall management and growth of the Financial Opportunity Center towards sustainability and meeting the neighborhood/client needs by ensuring the approaches and best practices of FOC model are honored in program design, evaluation and implementation.

Essential Duties and Responsibilities:

• Evaluate program design and develop tools, goals and objectives that will facilitate staff’s ability to perform against contracted goals and lay the foundation for possible future growth
• Partner with PEC’s compliance officer to ensure program staff are delivering against program audit requirements in a timely and comprehensive manner
• Market the FOC to a variety of stakeholders including potential employers, funders, client stakeholders, etc., so as to ensure the program is fully utilized
• Develop and implement systems for recording, retrieving and tracking program, statistical and/or demographic information, including the FOC outcomes tracking system (ETO)
• Responsible for reporting to program funders and other key stakeholders
• Effectively utilize data and outcomes to drive program decisions and design
• Oversee the organization, scheduling and coordination of all program services and activities. Ensure program services are being delivered in accordance with contract requirements. Develop and implement corrective plans as needed
• Work collaboratively with LISC program staff to ensure effective utilization of resources, implementation of program model and plan growth of the Financial Opportunity Center (FOC)
• Establish relationships with other agencies to identify new training opportunities, issues and barriers. Ensure the integration of changing public policies into program policies, procedures and services.
• Supervisor staff, coordinate and provide staff development and training
• Review and refine program curriculum to ensure it meets quality standards and advances job placement and retention
• Keep V. P. of Social Services informed of outcomes, barriers, trends, successes, corrective plans and provide a written monthly report on all program activities and services
• Secure statewide or industry certification for relevant job-specific training curriculum
• Develop and monitor budgets

Competencies:

• Oral and Written Communications
• Change Mastery
• Client/Customer Orientation
• Innovative Thinking
• Organizing and Planning
• Performance Management
• Results Orientation
• Problem Solving
• Talent Management Skills

http://www.idealist.org/view/job/N2kCc84zXpFP