Policy and Program Manager, National Housing Resource Center

Posted by National Housing Resource Center on October 8, 2018

The National Housing Resource Center (NHRC) is hiring an advocate to work with local and national nonprofit housing counseling groups on affordable housing issues in Congress and the Administration.

NHRC is an advocacy organization providing leadership for the nonprofit housing counseling community and the clients they serve. NHRC brings together the many parts of the housing counseling community to be an effective advocacy voice in policy making and program design. Housing counseling agencies are working to increase homeownership, prevent foreclosures, and assist underserved communities. Employees will impact and develop national housing policy, working with Congress, HUD, Treasury, the Consumer Financial Protection Bureau, and leading housing advocates.

The Policy and Program Manager will develop policy positions, working with member organizations and housing advocates to develop consensus positions on critical housing issues. This job is a high impact position with national significance, which will require resourcefulness and initiative.

The Policy and Program Manager is an exempt position. Exempt employees are expected to work the appropriate and necessary time in order to complete key assignments and related tasks on schedule.


· Develop policy positions for NHRC which represent the interests of the nonprofit housing counseling community and the people they serve.

· Work with local agencies, state networks, and national organizations to identify issues and develop consensus positions on policy issues

· Write policy briefs and position papers for use by policy makers and member organizations

· Communicate with Congressional offices on policy issues

· Convene and participate in conference calls and meetings on policy issues

· Provide appropriate content for the NHRC website, list serves, and all other NHRC outlets.

· Represent NHRC at public meetings, conference calls, and electronic discussion forums.

· Develop the reputation of housing counseling and NHRC among executive offices (HUD, Treasury), regulators (CFPB, OCC, Federal Reserve), elected officials, and policy makers

· Interact with other counseling, housing advocacy, and other organizations to identify emerging issues and opportunities

· Conduct regular surveys of housing counseling agencies to provide current data on emerging issues

· Increase affordable housing opportunities for the housing counseling industry


· Recruit agencies to join as members of NHRC

· Educate counselors and managers on trending housing issues

· Maintain resources for counseling industry, such as research, trends

· Raise funds for the ongoing operation of the organization


· Undergraduate Degree

· At least two years experience with nonprofit housing programs or equivalent

· Familiarity with affordable housing issues

· Computer and Internet fluency


· Ability to develop practical policy positions

· Strong written and verbal communication skills

· Ability to write in clear and concise terms about complex issues

· Action-oriented, entrepreneurial, adaptable, and innovative approach to the work

· Ability to learn quickly in an information rich environment

· Ability to work effectively in collaboration with diverse groups of people

· Passion, idealism, integrity, positive attitude, mission-driven, and self-directed

· Ability to produce clear and concise work products on short timelines


The Policy and Program Manager must maintain excellent working relationships with nonprofit housing counseling agencies, networks, and intermediaries. The PPM will also maintain strong working relationships with Congressional offices, HUD, Treasury and the Consumer Financial Protection Bureau, housing advocates, lenders, mortgage servicers, and with other partners.


Annual salary from $50,000 to $55,000, depending on experience. Comprehensive benefits package includes health, dental, vision, life, and disability insurance, and a 403(b) plan.


While performing the duties of this job, the Policy and Program Manager is regularly required to sit, stand, walk, speak, and hear. The position requires extensive computer use so the employee must be able to use a computer keyboard and be capable of reading a computer screen. The employee must occasionally lift and/or move up to 20 pounds. The office is on the second floor and requires walking up a long flight of stairs. There is no functioning elevator. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.


The Program and Policy Manager must be able to travel two to four times a month to attend conferences, meetings, and other events as required to represent the organization and to acquire and maintain proficiency in fulfilling the responsibilities of the position. Travel will be within the United States and most frequently to Washington, DC.


The work environment is a small, busy office located in Philadelphia, PA. The noise level in the work environment is usually moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions.


Please submit your resume to admin@hsgcenter.org. In your email or cover letter, please include a brief statement on why you feel you would be a good fit for this position. Applications will be reviewed on a rolling basis.

National Housing Resource Center, a project of Tides Center, is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.


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