Physician/Medical Director, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on April 10, 2017

The Physician will oversee the daily clinical operations and coordination of primary health care services at the Congreso Health center, which at full capacity, serves 4,000 patients. The Physician will be responsible for implementing effective leadership and developing management strategies that maximize effectiveness, efficiency and productivity in the provision of primary care, including continuous quality improvement and protocol development. The physician will supported by Registered Nurse, Medical and Center Administrator. This person is responsible for providing quality, culturally competent primary health care services to the target population in a Federally Qualified Health Center.

Essential Functions
1. Coordinates and provides primary care medical services to target population, which includes but is not limited to:
a. Collecting adequate client data during the visit,
b. Conducting physical exam,
c. Interpreting physical findings and managing patient conditions/illnesses,
d. Referring patients for specialty care as conditions or protocols dictate.
2. Reviews all patient laboratory results, consult reports, and other medical or bio-psychosocial information on a daily basis and makes medical decisions as necessary based on this information.
3. Prescribes and renews medication in accordance with Pennsylvania law, and utilizes the Pennsylvania Prescription Drug Monitoring Database when prescribing opioids/narcotics.
4. Utilizes internal resources such as nutritionist, health insurance navigator, HIV Medical Assistant, Care Coordinator, Referral Coordinator, etc. as necessary in order to remove barriers to patient care.
5. Maintains accurate, detailed patient chart notes in the Electronic Health Record, and completes chart notes within 24 hours of patient visit.
6. Maintains confidentiality of clinical records in accordance with HIPAA regulations

Quality of Care
1. Works within all state/federal laws and regulations and collaborating physician agreements.
2. Maintains clinical protocols and primary care policies, in accordance with the standards of all relevant funders and regulators and keeps abreast of all pertinent policies as they presently exist and as they change or are modified, including but not limited to:
a. Health Resources and Services Administration (HRSA)
b. Department of Health and Human Services
c. Philadelphia Department of Public Health
d. The Joint Commission Guidelines and Procedures, including but not limited to Environment of Care
e. Infection Control Guidelines and Procedures as outlined by the Centers for Disease Control and Prevention
f. VFC/VFAAR regulations and standards
g. HIPAA and Confidentiality Policies and Procedures as they apply to the position.
3. Participates in quality assurance initiatives in order to improve quality of patient care, including but not limited to:
a. Participating in quality improvement and interdisciplinary team meetings on a regular basis.
b. Participating in patient chart audits and data management activities as needed.
c. Assisting in program evaluation and clinical assessments of services as needed.
4. Promotes a culture of safety and quality by ensuring continuity and consistency in the implementation of established standards, protocols, policies and procedures.
5. Demonstrates extensive knowledge of current health care needs and issues of underserved populations.
6. Demonstrates sensitivity to issues of diversity and experience with racial minorities and underserved populations.

Service Delivery
1. Follow professional clinic guidelines of both Congreso and PHMC
2. Ability to provide support to patients that reflects PCM™ service delivery approaches that are Client-Centered, Data-Informed, and Culturally-Appreciative.
3. When possible, attends and participates in continuing education related to PCM™, which include active participation in quality circles and the maintenance of work according to the data established requirements

PHMC/Congreso Compliance Responsibilities:
• Understands and adheres to PHMC and Congreso compliance standards as they appear in the PHMC Code of Conduct, Congreso’s clinic operations, Congreso and PHMC’s Whistle Blowers and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job
• Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards
• Adhere to all PHMC Policies and Procedures
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module

Non-Essential Functions
1. Attends relevant workshops or join professional groups as necessary to maintain professional knowledge and licensure.
2. Adheres to the Congreso’s security guidelines and ensures the appropriate handling of sensitive information.
3. Facilitates and attends relevant staff meetings to promote communication and execution of goals.
4. Completes special projects specific to the function of the department or as needed for the department as directed by Supervisor.
5. Other duties as assigned within the scope of position expectations.

Knowledge, Skills, and Abilities (Career Pathway: Support Services)
All Staff Competencies
 Basic understanding of Congreso’s mission, vision, values, programs/ services and business plan.
 Knowledge and understanding of the targeted community needs and demographics.
 Understanding of legal criteria for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
 Ability to provide nonviolent intervention with a high level of ethical standards of conduct, cultural sensitivity and within appropriate boundaries and limits.
 Ability to effectively use standard office equipment.
 Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
 Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, an Electronic Health Record, and customized databases.
 Adheres to all Congreso and departmental policies and procedures.
 Attends all Congreso in-services as required.
 Strong written and verbal communication skills and effectively communicate with individuals and groups.
 Bilingual (Spanish/English)
Support/Administrative Staff Competencies
 Ability to process administrative tasks with accuracy, speed, and completeness.
 Knowledge of basic clerical procedures, processes, and techniques to include email, voicemail, incoming/outgoing mail, filing, faxing, copying, supply inventory, and scheduling.
 Ability to maintain and sustain a professional electronic data filing system.
 Ability to work in a team structure – demonstrating ability to collaborate and contribute to the team’s work.

Experience, Education, and Licensure
Minimum Experience: 5+ years clinical experience in ambulatory primary care or community healthcare setting required. It is required that the Physician is bilingual in Spanish.

Minimum Education:
Required: Doctor of Medicine (MD) or Doctor of Osteopathy (DO)

Minimum Required Certifications/Licenses:
Board Certification in Family Practice or Internal Medicine;
Unrestricted PA license to practice medicine;
DEA license.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee will frequently stand; walk; sit; use hands to finger, handle, or feel objects, tools or equipment; reach with hands and arms; balance; talk or hear. The employee will occasionally climb stairs; stoop; kneel; crouch or crawl; taste or smell.
2. The employee must occasionally lift and/or move up to 25 pounds.
3. Operate related office equipment and use necessary tools.
4. Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. The noise level in the work environment is usually moderate.
2. Vehicle use will be required to travel to different Congreso sites.
3. Position requires trips to different Congreso sites, meetings, conferences seminars, and trainings.
4. Certain visits or work related appointments might be scheduled outside of traditional work hours as necessary.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here.

For more information about Congreso and other career opportunities please go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

About Congreso
Congreso is a multi-service nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

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