Philadelphia Service Directory

Posted by City of Philadelphia on July 13, 2021

As City buildings begin to reopen, more services are being offered in-person and without an appointment. During the pandemic, numerous City departments required residents to make appointments in advance for in-person services. Some departments will still require appointments, but others will now also accommodate walk-ins.

During the pandemic, some offices discovered that appointments allowed for a better focus on individuals’ needs and led to higher levels of customer satisfaction. Additionally, it made processes more efficient.

If residents are able, the City encourages them to make appointments.

The link below is a list of some of the City’s most utilized services and information on how to schedule appointments or access resources. If there is a department you need to contact that is not listed below, please visit for more information.

City Service Directory.

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