Part Time Intake / Data Entry Specialist, Congreso de Latinos Unidos

Posted by Congreso de Latinos Unidos on August 1, 2016

Congreso de Latinos Unidos, Inc. is currently seeking a Part Time Intake / Data Entry Specialist to work with Family Social Services. The Part-time Intake/Data Specialist responsibilities will include data entry, conducting the intake interview, the program eligibility verification, needs assessment, crisis intervention, multiple referrals, tracking of clients, and completion of monthly reporting.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy.
Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by
its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Functions
1. Conduct intake interviews for all clients and complete the client assessment form for individuals or families to determine their social service needs. In addition, ensure eligible intake clients complete LIHEAP and Crisis applications and counsel them in any energy related issues based on program guidelines.

2. Record each service and contact with clients into the funder’s and Unidad database and maintain a file for each client with the proper documentation based on program guidelines.

3. Submit referrals of clients to outside organizations and whenever deemed as necessary to other programs within our agency and conduct follow-up after referrals were made.

4. Conduct periodic follow-up contacts with clients to reassess individual or family needs.

5. Work closely with the program Manager and FSS staff to monitor and ensure that clients’ files are up to date.

6. Participate in the development and maintenance of referral resources for clients.

7. Assist program Manager in the development of educational as well as outreach materials as requested. In addition, participate in outreach activities both to the community and to other
service providers/agencies.

8. Translate materials from English to Spanish when needed.

9. Organizes and facilitates workshops related to client benefits eligibility/application and other FSS program services, in partnership with other Congreso programs, as needed.

10. Complete data entry in Unidad, ECA database and any other program application.

Minimum Experience:
 Knowledgeable about and sensitive to the issues affecting the North Philadelphia/Latino Community.
 Computer proficiency of Microsoft Office Suite required.
 Excellent oral and written communication skills.
 Bilingual (Spanish/English) preferred.

Minimum Education: High School or GED

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO. Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities pleas go to

Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

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