Operations Manager, Supportive Older Women’s Network

Posted by on November 13, 2011

Operations Manager, Supportive Older Women’s Network

Posted on: November 4, 2011

Duties and Responsibilities

Plan, manage and coordinate the administrative and technical functions of the organization, working closely with, and in support of, SOWN’s leadership.

Operations

Human Resources: collect staff timesheets, run payroll with ADP, track and calculate employee leave hours and benefits, maintain personnel files
Accounts Payable: prepare bills for payment using Quickbooks, maintain AP files
Facilities: oversee office space and parking area, act as point person for landlord
Office supplies: monitor and replenish as necessary
Technology: oversee computer network and telephone system, troubleshoot issues and answer staff questions; act as point person for external IT company; maintain two databases (fundraising and client), including troubleshooting and staff training

Communications

External:

– Prepare fundraising appeals (mail merge & mass mailings, and/or mass emails)

– Receive individual donations: enter in database, prepare thank you letters for signature and mail once signed

– Support grant writing process: monitor Development team’s process, prepare and package supporting documents, ensure proper and timely delivery, record status in spreadsheet

– Assist in drafting and distribution of public relations, marketing and fundraising materials such as e-newsletters, posters, flyers, website updates, etc.

Internal:

– Maintain Operations and Development calendar

– Disseminate agency-wide announcements to staff and Board, including administration policies

Other Duties as Assigned, including providing support to the Deputy Director, Executive Director, and the Board of Directors, and representing SOWN at specified public meetings and events

Skills and Knowledge

In-depth knowledge of office systems, computers, software and databases, especially MS Office 2007 (specifically Word, Excel, Publisher, PowerPoint), Quickbooks, mass emailing services (e.g., Constant Contact)
Strong organizational and planning skills with ability to set priorities effectively
Multi-tasking and flexibility essential
Experience with non-profit social service agency
Excellent written and verbal communication skills
Excellent interpersonal skills with the ability to relate effectively at all levels, both internally and externally
Initiative, sound judgment and ability to work independently and with a team
Ability to maintain confidentiality
Ability to meet deadlines and work under pressure with multiple priorities
Some knowledge of marketing/public relations techniques strategies for a non-profit organization
Some knowledge of accounting principles and practice
Some knowledge of graphic design helpful

Education and Experience

Bachelor’s degree preferred plus five years experience in office operations

SOWN at a glance

For 25 years, SOWN recognized that women are disproportionately affected by the consequences of aging and that physical health is intrinsically tied to emotional well-being. SOWN has championed older women’s issues and has found creative ways to help people age together. SOWN’s organizational model is one of teamwork, collaboration and the integration of varied points of view so that a quality service is provided.

SOWN offers a competitive salary and benefits package. This position is full time, 40 hours per week.

Please forward cover letter, resume and salary requirements to:

Seulky McInneshin, Ph.D.
Deputy Director
Supportive Older Women’s Network (SOWN)
4100 Main Street, Suite 200, Philadelphia, PA 19127
seulkym@sown.org, fax: 215.487.3111

Please, no phone calls. EOE