The
PHENND Update

  • Current
  • Categories
  • Archives
  • Search

    • One Philly SNAP Support Plan and Emergency Food Resources

    Posted by City of Philadelphia on November 11, 2025

    In response to the ongoing federal government shutdown and its impact on food access programs like SNAP (Supplemental Nutrition Assistance Program), Mayor Cherelle L. Parker has launched the One Philly SNAP Support Plan, a coordinated grant effort among City departments, nonprofits, and community partners to ensure no Philadelphian goes hungry.

    Resources Available to all Philadelphians  Many City departments and local partners continue to provide essential services to residents affected by the shutdown:

    • Philadelphia Water Department: Assistance programs for water bills and service continuity.
      • Emergency hotline: (215) 685-6300
      • General Inquiries: (215) 685-6300
    • Department of Revenue: Payment plans and hardship assistance.
      • For questions about taxes: (215) 686-6600
      • For questions about water bills: (215) 685-6300
    • Department of Human Services (DHS): Support for children, youth, and families in need.
      • For information: (215) 683-4347
    • Department of Behavioral Health and Intellectual Disabilities Services (DBHIDS): Behavioral health and recovery supports.
      • Emergency suicide or mental health crisis line:988 or 215-685-6440
      • Intellectual disAbility Services (supports and services for all ages): 215-685-5900
      • Mental health and addiction services, with or without insurance (CBH Member Services):888-545-2600
      • General DBHIDS information (nonemergency administrative services):215-685-5400
    • PECO and PGW: Utility assistance and payment arrangements.
      • PECO Emergency: 1-800-841-4141
      • PECO Customer Service: 1-800-494-4000
      • PGW Emergency Hotline: (215) 235-1212
      • PGW Customer Service: (215) 235-1000
    • Office of Community Empowerment and Opportunity (CEO): Financial empowerment, benefits access, and housing stability programs.
      • Contact: (215) 685-3600
    • Neighborhood Community Action Centers (NCACs): In-person help connecting residents to resources and benefits.

    Read the SNAP Benefits Change blog to stay up to date with the latest information.  

    More in "New Resources"

    Stay Current in Philly's Higher Education and Nonprofit Sector

    We compile a weekly email with local events, resources, national conferences, calls for proposals, grant, volunteer and job opportunities in the higher education and nonprofit sectors.

    Subscribe