New Report: 2022 State of Nonprofit Digital Engagement

Posted by twilio on May 17, 2022

From text messaging to video chat, digital communications are central to the ways we live and work today. They are also reshaping the way nonprofit organizations help people around the world.

In the new 2022 State of Nonprofit Digital Engagement Report, Twilio.org shares insights from a survey of 800 nonprofits and 1500 program participants that reveal new industry trends, priorities, and successful strategies for using digital communications to create impact.

Read on for the latest insights, including:

  • How nonprofits are outpacing the private sector in digital engagement
  • What program participants and beneficiaries expect from nonprofit communications
  • Why 89% of nonprofits say digital communications are now critical to achieving their organization’s mission

Get the report.


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