Limited services now available at the Free Library

Posted by Free Library of Philadelphia on August 4, 2020

The Free Library continues to follow federal, state, health, and local guidelines to help manage the spread of COVID-19. This means that we still cannot welcome patrons into our buildings for regular visits. However, we are happy to share a few important updates with you:

• Some Free Library locations are now offering limited services, including returns, material pickups, and phone reference. Visit our new Limited Services page to see what’s available at your neighborhood library. (This page is updated daily, so please check it regularly.)
• You can now place new holds with the Free Library! Sign in to freelibrary.org with your library card number and PIN to place a hold online, or call your neighborhood library to place a hold over the phone. Once your materials are ready, we’ll contact you to schedule a pickup appointment.
• Check out our newest remote resource: a Free Library call center. Patrons can call five days a week to speak with our expert staff, who will provide information, technology help, Library updates, and more. Calling is free! Give us a dial at 1-833-TALK FLP (1-833-825-5357). We’re here Monday, Tuesday, Thursday, and Friday, 10:00 a.m.–3 p.m., and Wednesday, 2:00 p.m.–8:00 p.m.

Many Free Library programs continue to proceed virtually, and we continue to offer robust digital resources that you can access anywhere with your library card, including ebooks, audiobooks, movies, TV, music, over 100 databases, and the New York Times online.