Information and Accountability Manager, PHL Pre-K

Posted by Public Health Management Corporation on November 14, 2016


The Information & Accountability Manager is responsible for working with the Philadelphia PreK (PHLpreK) management team to develop, produce and analyze reports on PHLpreK compliance and performance. The Information & Accountability Manager will be responsible for producing standard reports on a predetermined schedule and ad hoc reports as needed. The Information & Accountability Manager will support the program in quality assurance efforts by monitoring trends in data reports to identify any changes in the trajectory or integrity of data utilized by PHLpreK programs. This position is under the direct supervision of the PHLpreK Director and works closely with all other members of the PHLpreK management team and the PHMC Information Systems department. The Information & Accountability Manager supervises the Enrollment and Data Coordinator.
Acts in a supportive role to the PHLpreK Director to develop and implement systems for generating, validating, and maintaining program reporting procedures
Develops PHLpreK data policies and procedures to support contractual requirements, program management, and evaluation
Creates and maintains organizational documents, protocols and functions in conjunction with the database administrators of all data repositories utilized by PHLpreK staff
Implements processes that ensure the consistency and accuracy of data entry across data repositories
Leads expansion of ChildWare functionality for PHLpreK operational needs
Establishes and implements orientation and training schedules for relevant stakeholders and staff
Coordinates with ChildWare staff to ensure the availability and delivery of effective trainings and user supports
Serves as the PHMC Information Systems and ChildWare contact for PHLpreK
Establishes and implements systematic reviews and audits of all applicable data systems to ensure data quality
Acts to remediate concerns related to data integrity
Ensures complete, accurate and accessible records and databases as required by PHLpreK
Monitors and uses available data to develop and support recommendations that maintain full utilization of program services
Presents PHLpreK performance data to management team, staff, and other stakeholders
Performs ongoing community needs and program impact assessments
Data migration, review and entry as necessary
Works with staff to develop and maintain systems that support aggregation and analysis of data and the creation of reports that accurately and meaningfully communicate information about program performance
Actively seeks opportunities and cultivates partnerships to expand the value of program services in alignment with funder priorities and guidance
Recruits, trains, mentors and supervises staff using clearly established performance expectations
Provides guidance and leadership to staff to emphasize the importance of the program achieving high standards of quality
Engages in ongoing professional development to support continuous quality improvement and relevant translation of research to practice within program operations
Supervises and evaluates direct reports through observation, meetings, and data reviews
Establishes and maintains effective performance management and professional development processes for all program staff as part of the commitment to excellence
All other duties as assigned

Knowledge of personal computers and networked systems and their use and applications for database management in a human services or similar environment
Database management and data quality management skills
Ability to run a variety of reports to extract data in various formats
Ability to facilitate the coordination of multiple tasks and manage a variety of projects simultaneously
Ability to work both independently as part of a team
Ability to train database users
Ability to communicate effectively with colleagues, other professionals, government agencies, in a positive, pleasant, professional and productive manner in writing, by telephone, and in personal contacts
Ability to organize and maintain complete, accurate and accessible files and records
Ability to use effective, problem-solving skills
Strong technological skills and an ability to learn and understand new databases and systems quickly

The Information & Accountability Manager reports to and is supervised by the PHLpreK Director. The Information & Accountability Manager interacts with staff throughout PHL
PreK and PHMC. The Information & Accountability Manager supervises the Enrollment and Data Coordinator. The position is full time, 100% FTE.

Bachelor’s degree in human services, business administration or similar field.Master’s degree preferred
Minimum three years of technical work experience required
Experience with childcare, education, or health data management information systems is highly desirable
At least one year supervisory experience

This job includes the normal physical demands associated with office work including bending, lifting, and carrying
This position may include the need to attend weekend or evening meetings or trainings and might involve travel

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