Housing Program Manager, Clarifi

Posted by on November 25, 2013

Housing Program Manager, Clarifi
Posted on: November 7, 2013

Job description
SUMMARY

The Manager of Housing Programs is responsible for the strategic direction, planning, implementation, tracking, evaluation, reporting, and revenue management of all housing-related counseling programs and activities.

QUALIFICATIONS & COMPETENCIES

• Bachelor’s degree in an applicable field preferred.
• Minimum of 5-7 years of experience in a project-management role, preferably in a field related to housing counseling.
• Experience and in-depth knowledge of loss-mitigation practices and mortgage regulation highly preferred.
• Understanding of current federal and state housing programs a plus.
• Strong project-management and organizational skills with the ability to manage multiple projects.
• Proficiency in budgeting and financial planning.
• Excellent presentation skills, as well as oral and written communication skills.
• Excellent computer skills including proficiency in Microsoft Office Suite and use of data-entry software and the internet.

DUTIES & RESPONSIBILITIES

Housing Programs Management

• Develop, lead, and implement housing counseling programs in line with funding allocations and the Clarifi mission.
• Create, review, and refine process documentation sufficient to support counselor training and monitoring of housing counseling delivery.
• Oversee housing counseling workloads to ensure sufficient staff for demand; make staffing recommendations as required.
• Identify opportunities to streamline and automate processes to improve efficiencies and reduce cost; coordinate client-management system enhancement process.
• Analyze and create housing reports to identify and recommend agency response to trends; implement recommendations with appropriate level of approval.
• Develop and implement the housing initiatives included in the Clarifi strategic plan in conjunction with the management team, the President, and the Board of Directors.

http://www.idealist.org/view/job/353D2N662hNxd