Homeownership Counseling Annual Conference

Posted by on November 15, 2010

You’re invited to the
HOMEOWNERSHIP COUNSELING ASSOCIATION OF THE DELAWARE VALLEY ANNUAL MEMBERSHIP MEETING AND CONFERENCE

ANNUAL CONFERENCE AND MEETING SCHEDULE

Tuesday, November 23, 2010
Temple University Center City, Conference Center
1515 Market Street, Philadelphia, PA

9:30 am Registration
10:00 am -11:30 am Morning

Workshop Sessions
TRACK 1 – RULES & REGULATIONS
RESPA 2010. What do HUD’s new Real Estate Settlement Procedures Act (RESPA) regulations mean for housing counselors? HUD’s new RESPA regulations took effect on January 1, 2010. Make sure you understand the details of the new HUD 1 Settlement forms and the Good Faith Estimate.

TRACK 2 – MANAGEMENT
Managing a Counseling Agency or Program 101: What do I do when…? Join our panel of veteran counseling managers as they discuss managing day-to-day operations, program and demands, staff and clients, as well as best practices. This workshop is designed to answer questions for new and experienced housing managers and supervisors.

TRACK 3 – BEST PRACTICES
Ethically and Practically Speaking: Protocols for working with clients. This workshop will cover key issues relevant to housing counselors including: ensuring confidentiality, the “unlawful practice of law”, contract compliance, and representing your client professionally, not emotionally.

11:30 am – 2:30 pm Lender and Exhibitors Fair
12:00 pm – 1:30 pm Keynote Speaker & Luncheon

2:15 pm – 3:45 pm Afternoon
Workshop Sessions
TRACK 1 – RULES & REGULATIONS
Compliance with National Industry Foreclosure Counseling Standards. The National Industry Foreclosure Counseling Standards are a set of training and performance benchmarks designed to provide guidance to those organizations and counselors providing foreclosure counseling services to consumers, which HCA has endorsed. Panelist will discuss these standards and implications of the SAFE-ACT. These standards are an integral component of the National Industry Standards for Homeownership Education and Counseling and National Industry Code of Ethics and Conduct .

TRACK 2 – MANAGEMENT
Managing A Counseling Agency or Program 201: Supervision & Accountability. This workshop will focus on how to manage other housing counselors with a focus on helping them prioritize, overseeing of due diligence, and follow-through, and ensuring that clients are getting full service from their counselors.

TRACK 3 – BEST PRACTICES
Professional Development: Positive Impressions. Do you know the importance of image to your success? Learn how your professional image influences your performance and the way others respond to you.

4:00 pm – 5:30 pm HCAAnnual Meeting
4:30 pm – 7:30 pm “Salsa & Soul”

Reception
PNC Bank
1600 Market Street
Center Hall, Third Floor

Keynote Speaker: Nikitra Bailey, Vice President, Center for Responsible Lending

Reserve my space!
Enclose check made payable to:
Homeownership Counseling Association of the Delaware Valley. Indicate number in your party for each event.
WORKSHOP SESSIONS
____Members–$30.00 each session
____Non members–$45.00 each session
LUNCH
____Members–$15.00
____Non members–$25.00
RECEPTION
____Members–Free
____Non members–$10.00
____Total Enclosed
Name ______________________________
Company ___________________________
Address ____________________________
___________________________________
Phone ______________________________
E-mail ______________________________
Space is limited. Please reserve your space by November 13, 2010 by mailing your check and registration form to:
Homeownership Counseling Association
of the Delaware Valley
Attention: Lena Ruiz
1301 North 2nd Street, Philadelphia, PA 19122
215-731-1723