HOME Page Café and Restroom Attendant Program Manager, Project HOME

Posted by on June 13, 2011

HOME Page Café and Restroom Attendant Program Manager

Posted on: June 1, 2011

The Home Page Café and Restroom Attendant Program Manager is responsible for the overall management and day to day operations of the Café and Restroom Attendant Program. The Manager works with the Vice President for Homeless and Residential Services, Project HOME Employment Services, café employees, and restroom attendants to ensure the financial and operational success of the Café and restroom attendant services. The Manager will act as the liaision with the Free Library staff and management, Metropolitan Bakery, , Starbucks, other key vendors, the Employment Services deparment and the Teen Entrepenurial Program

JOB DUTIES:

1. Daily, oversight and management and safe operation of the Internet Café.

2. Supervise and coordinate the planning, buying, preparation, serving, and clean-up for the daily operation of the Internet Café, ensure inventory is complete;

3. Conduct business operations analyses to maximize revenues, limit cost of goods to within reasonable percentage of revenue, provide quality and varied product to meet needs of customers, and ensure quality customer service.

4. Complete accounting tasks including invoicing vendors, check requisitions, deposits and change making on a weekly basis, or more often as needed.

5. Complete reports on weekly basis including Profit/Loss statement, Shrink/Waste, Accounting tracking and others as deemed necessary or requestd.

6. Provide daily supervision, direction, and management for café and restroom attendant employees; (including completing 90 Day, Bi-Annual & Annual Reviews)

7. Provide ongoing training and instruction regarding customer services

8. Conduct staff meetings with all staff and outside agencies

9. Train all new employees.

10. Prepare and Manage Budget.

11. Work with Job Coach to develop skills of hosts.

12. Assist in coaching and mentoring to Hosts and Teen Hosts

13. Assure that all areas of the Internet Cafe is kept clean and in good repair.

14. Oversee general order and report problems to the Library

15. Report maintenance issues to Project HOME or Library staff in timely manner.

16. Keep records and warranties on all kitchen equipment.

17. Maintain a clean and up-beat environment in the Café.

EDUCATIONAL REQUIREMENTS: Bachelors Degree from an accredited university or college, or equivalent work experience.

EXPERIENCE REQUIREMENTS:

A minimum of 2 years of experience working in cafe experience
A minimum of 2 yrs culinary management experience.
Sales ability. Sales &/or previous catering experience helpful.
Demonstrated interpersonal skills
Valid driver’s license and able to meet Project H.O.M.E. Insurance clearance
ServSafe or similar food safety certification
Excellent communication & relationship building skils
Good computer skills including MicroSoft Office Software, Excel, Word, & Quickbooks

PHYSICAL DEMANDS:

Lifting and hauling 50 lbs.; standing for long periods of time

WORKING HOURS:

Total: 40 hours/week one weekend day required

To apply to this position please click the link: http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=PROJECTHOME&cws=1&rid=102