Govern with Financial and Social Impact Measures and Dashboards

Posted by Social Innovations Lab on February 12, 2018



FEBRUARY 28, 2018 9 -12

Before you can govern, lead, or manage a not-for-profit, you must develop a theory of change. A theory of change drives your purpose by identifying the population targeted for service and the outcomes of your program’s actions. An effective theory of change has meaning for stakeholders, clearly states how the program will be delivered, and can be measured or tracked over time. Measuring outcomes is a necessary step in this process, and though it can pose considerable challenges, it is not as difficult as many might suggest. The primary difficulty lies in determining which data are needed, and establishing an efficient, accurate system for collecting them over time. To quantify and confirm impact, outcomes must be directly attributable to an organization’s program or service. We provide the following explanations of short-term, intermediate, and long-term outcomes as created and defined by our colleague David Hunter.


Kenny Holdsman – President & CEO, Philly Youth Basketball. Kenny has devoted the past two decades of his career to the empowerment of urban young people through education, leadership, and character development, mentorship, family involvement, and high quality opportunities both in schools and in communities. He has held senior positions in a major urban school district, a global nonprofit, and a local sports-based youth development organization, most recently serving as the President of Legacy Youth Tennis and Education (formerly Arthur Ashe) from February, 2009 to June, 2015. In addition to his passion for young people and social justice, Kenny has a proven track record in nonprofit leadership including strategic planning; fund development; board development and engagement; community partnerships; program design, implementation, and evaluation; budget and finance; and operations. Kenny is a co-founder of the Philadelphia Youth Sports Collaborative, and for eight years served as a volunteer coach and program founder/coordinator of Rise Up Basketball in Mt. Airy. He also has spent many seasons coaching young people in the Mt. Airy Baseball program and the Phillies Reviving Baseball in the Inner City program. Born in Elkins Park, P.A., Kenny is a graduate from Cheltenham High School, Lehigh University, and Temple University School of Law.

Nicholas Torres, Co-Founder and President, Social Innovations Journal, Institute, and Lab. Nicholas has over 20 years of experience in executive management. He built and led a nationally recognized human services organization; founded/governed/led two charter schools and a not-for-profit dedicated to scaling high-impact social enterprises (e.g. school based health centers; college access and completion pipelines; and early literacy platform for parents); founded and currently leads a social sector “think-tank” organization; and teaches at UPENN. From 2000 – 2010 Nicholas served as President of Congreso de Latinos Unidos, where he transformed the organization from a traditional social services agency into a comprehensive children and family-oriented human services nonprofit by integrating behavioral health, education, and primary health care into the service model. Under his leadership, Congreso was one of just six national leadership investments ($5 million) from Edna McConnell Clark Foundation to demonstrate multi-service organization impact on young people aged 16-24. As a result of this investment, he created a first-of-its-kind performance management system to measure organizational effectiveness for over 50 service lines and 17,000 clients/customers that would later be used as a model for Social Solutions’ Efforts To Outcome (ETO) to scale in nonprofits nationally. He then served as a member of the National Alliance for Effective Social Investments that led the nation on integrating Social Impact Indicators into nonprofit best practices. Currently, Mr. Torres serves as CEO/Co-Founder of Social Innovations Partners that manages the Social Innovation Journal; Institute; and Lab; manages Parent Reading Coach, an Education Technology Early Literacy Company; and teaches Policy; Leading Not-for-Profits; and Social Enterprise at the University of Pennsylvania; He has co-authored several books and serves on many regional and national boards foundations, government; and private boards. He has received several advocacy and leadership awards including the prestigious Eisenhower Fellowship. Mr. Torres received his BA from Carleton College and his Master’s in Educational Psychology from the University of Texas at Austin.


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