Family Services Manager, Child Care Information Services Northeast

Posted by on October 12, 2009

Child Care Information Services Northeast – Family Services Manager, Receptionist.

Child Care Information Services (Northeast Philadelphia)  is looking for a Family Services Manager.  This position is responsible for supervising and managing Family Services department staff, overseeing the eligibility process and ensuring compliance with PA’s Dept of Public Welfare’s child care subsidy regulations, policies, procedures and timeframes.

Bachelors degree in Social Work, Human Services, or related field with a minimum of 5 years supervisory and management experience or post high school education with a minimum of 8 years supervisory and management experience is required.

CCIS-NE is also seeking a receptionist, who will be responsible for answering, screening and routing all incoming calls to appropriate individuals, greeting all clients, providers and other visitors.  Minimum 1-year experience with multi-line phone system required, as well as strong customer service and communication skills and fluency in English and Spanish.

Qualified applicants should send cover letter with salary requirements and resume to Child Care Information Services-Northeast, Attn: Human Resources, Job# FSM 09-09, 1926 Grant Avenue, Philadelphia, PA  19115, or fax to (215) 333-1472.