Executive Director, Philadelphia Veterans Comfort House

Posted by Philadelphia Veterans Comfort House on August 20, 2018

The organization seeks a dynamic, entrepreneurial female Executive Director, with a strong military and social services background, to aggressively scale its mission.

Working with the Board of PVCH, this energetic leader will start with the formalization of a strategic plan to complete renovations and reopen the House, and then will play an integral part in building every aspect of PVCH, including the execution of daily operations for residents of the House, daily service to the Veteran community, holiday open houses, fundraising and community building. The Executive Director will play a key role in developing relationships with donors, forging partnerships with other Veteran Service Organizations (VSO), and collaborating with both independent social service providers as well as the VA to provide a seamless infrastructure that will care for our Veterans from intake to placement in transitional programs and permanent housing. The Executive Director will have ultimate responsibility for the organization’s operational and capital fiscal performance. Other specific responsibilities include:

· Create, develop, oversee and implement policies and procedures for the House including but limited to: resident intake, resident behavior, cooking & cleaning schedules, schedules of social service providers and volunteers, maintenance of the physical plant

· Develop and maintain an inventory of food, supplies, both purchased and donated, to insure the House is properly stocked and daily service guests’ needs are accommodated

· Establish community, VSO and business partnerships first locally, and then nationally to achieve PVCH’s vision of best serving the community and ongoing sustainability

· Develop and cultivate relationships with social service providers to deliver programs in support of PVCH’s mission

· Assess and address effectiveness of programs and services, remaining cognizant of available resource constraints, and the care we provide our residents

· Develop and cultivate donor relationships, including individual donors, corporations and foundations, as well as government agencies

· Develop and manage an annual budget and operating plan for the organization, as well as ensuring the maintenance of a reasonable cash reserve; monitor financial performance and accountability. Provide regular feedback to the Board

· Develop and continually enhance a diversified fundraising program which would include, but not be limited to, major individual giving, planned giving, foundation, corporate, in-kind and special events

· Research grant opportunities within the corporate community and from the VA and DMVA

· Ensure compliance with licensing, government, and various funding agencies’ regulations and requirements as applicable.

The successful candidate will have:

· A personal passion for the mission
· Been honorably discharged from the US military
· A minimum of 5 years of broad management experience, with at least two years at a senior level in a start-up and/or early stage organization. Nonprofit and/or social services experience is a plus. Track record of growing an organization, program or enterprise
· Ability to be hands-on; capable and willing to tactically perform basic operational tasks and deep dive as needed until scale is developed.
· Strong organizational, project management and multi-tasking skills
· Capacity to work independently, prioritize tasks, and balance short- and long-term goals and follow-through
· Strong track record of delivering and exceeding operational and financial results, building a superior team and developing strong relationships with external constituencies. Must be able to drive and manage change, be creative and possess a strong desire to win and passion to excel
· Strong leadership, communications, problem solving, teamwork and financial analysis skills. Must possess superior intellect, be of exemplary integrity and epitomize the highest standards, which includes honesty, attention to detail and responsible in character.
· Solid financial management experience to ensure the financial well-being of an organization
· Track record in building productive and strategic relationships with civic leaders, business executives, government, and/or nonprofit organizations
· Ability to effectively communicate and persuade across broad audiences from diverse backgrounds: grant seekers, board members, community leaders, donors, and team members
· Proven proficiency in using technology, social media, and office equipment
· Strategic thinking; strong analytical skills and attention to detail
· Knowledge of the nonprofit sector in Philadelphia; respected by professional peers and/or documented fundraising success, and experience with marketing, public relations and branding in a non-profit environment are preferred.


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