Director of Systems, Process & Data, United Way of Greater Phila and South NJ

Posted by on October 14, 2013

Director of Systems, Process & Data (Community Impact), United Way of Greater Philadelphia and Southern New Jersey
Posted on: September 24, 2013

Job description
Director of Systems, Process & Data

United Way of Greater Philadelphia & Southern New Jersey

The Director of Systems, Process & Data is responsible for the day-to-day management of departmental service delivery systems and processes to ensure organizational goals are met and departmental data is managed effectively. This position works inter and intra-departmentally to align Impact department processes and systems.

ESSENTIAL FUNCTIONS The statements below reflect the items considered necessary to describe the essential functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Systems & Process Management

• Develops and directs all required processes to support the work of the Impact Department.

• Leads the CI Operations team to support department objectives through the creation of processes, procedures and policies that facilitate the work of the department.

• Works collaboratively with the Finance, Resource Development, Communications and IT Departments to plan, direct and continuously improve cross-functional processes that support efficient grant-making. Ensures that these processes meet customer needs, align with Impact department objectives and support organizational efficiency goals.

• Develops, executes and monitors processes by which grant-making information is prepared in Impact Department and delivered to the Impact, Finance, RD and Communications Departments with particular focus on programmatic budgeting and grantee results reporting.

• Provides Impact Department spending information to and reconciles financial data with Finance and RD as needed, particularly in support of annual Resource Table development.

• Works collaboratively to establish effective cross-functional practices regarding invoicing and budgeting.

• Works with the IT and Processing Departments to design/improve and manage the use of electronic grant-making tools.

• Leads the Impact Department’s data management function, ensuring data integrity and accessibility, as well as the ability to leverage data in support of departmental and organizational goals.

• Manages the production of routine Impact Department results and financial reports. Ensures that these reports support business decisions and are produced with accuracy and timeliness.

• Provides ad hoc reports for strategic data analysis and specific project support as required.

• Plans and directs the department’s data management processes in collaboration with the organization’s data resources and established data management policies/standards.

• Develops metrics and reports to track Impact Department activities and special projects. Manages the tracking processes and report production to support department priorities and drive accountability.

• Leads the development of departmental training plans and skill development around systems and processes that support the work of the Department (e.g. grant-making, data management, etc.).

• Documents all processes and procedures for reference and training(s). Communicate processes and procedures effectively, in both written and oral form.

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