Director of School Operations, The Pathway School

Posted by Pathway School on November 12, 2019

Pathway Mission Statement

At its founding in 1961, Pathway was among the very few schools in the greater Philadelphia area designed exclusively for the learning disabled child, and unified the disciplines of psychology, psychiatry, medicine and social work with education. Since then, The Pathway School has increased the size of enrollment and staff who support the students, developed the vibrant learning environment located on a 12-acre campus in Jeffersonville, and solidified its reputation as a leader in innovative, quality programs and services for those who need a specialized education. Throughout all of its growth, the school’s mission has remained the same: to build academic, social, and life skills in students with special needs, to promote their success and independence after Pathway.

FUNCTIONS: The Director of School Operations is a versatile and team oriented individual with abilities and experience across operations, logistics, finance, and academic administration. An essential function of the position is to enable the Director of Education to focus on instructional leadership – the teaching and learning that drives student outcomes. This position maximizes the school’s operational performance by developing and refining operational systems, designing and executing short-term and long-term strategies and serving as part of the Pathway School to support the School’s growth.


· Must be able to manage change effectively and professionally. Must be able to adapt to new processes and procedures;

· Must be able to provide a high level of customer service to both external and internal customers;

· Must exhibit excellent verbal and written communication skills;

· Must be able and willing to problem solve independently. Willing to bring creative and innovative ideas into the department to improve process and procedure.


· Advanced Degree in Business, Business Development, Organizational Development, Education Administration, or a related field required.

· Minimum 5- 10 yrs. of demonstrated experience in a relevant leadership role

· Demonstrated competency in managing strategic operations

· Strong supervisory experience required; ability to influence and engage direct and indirect reports

· Able to concurrently think strategically, manage, be hands-on, and pay attention to day-to-day details

· Must have a broad intellectual capacity, curiosity, and passion for an eclectic range of issues and subjects across the broadest array of areas, including those not yet defined.

· Charismatic, executive-level presence with the ability to establish relationships with key influencers and decision-makers and be viewed as approachable and empathetic by internal staff.

· Proven track record of a high level of performance and achieving objectives.

· Knowledgeable of employment law

· Familiar with staffing and expense budgets;

Compliance Requirements:

· Must comply with Act 168 and submit a completed Sexual Misconduct Form.

· Must able to obtain and maintain a satisfactory PA criminal background check, Child Abuse & FBI clearances and pass a drug test, as well as, a TB Test;

Physical Requirements:

Ability to perform all duties as listed. Physical activity can include climbing stairs, sitting for long periods of time, extensive computer data entry, may include participation in wellness programs that involve walking.


  • Create, implement and continually improve Pathway’s operational systems and processes with clear objectives and benchmarks for success.
  • Accelerate momentum to create sophisticated and scalable operations and people strategy, to drive a rapidly growing business to its next level of maturation without sacrificing performance and efficiency or employee satisfaction.
  • Integrate into the fabric of the organization to gain deep knowledge of issues and assess issues that serve as barriers to a team or organization’s maximum effectiveness.
  • Review all school-wide data systems for the accuracy, efficiency and effectiveness.
  • Partner with professionals at all levels to maximize operational performance when planning annual budget.
  • Provide project management and oversight to annual school year and extended school year development.
  • Influence operational excellence and collaboration by problem-solving cross departmentally.
  • Ensure a culture of customer service and solutions-oriented support for students, families, staff, and visitors
  • Manage relationships with all third party vendors and outsourced teams. Assist in the research of competitive options.
  • Develop and implement tracking and reporting systems on all current and upcoming projects.
  • Meet regularly with the President to provide updates, insights, and recommendations on all facets of the business.

Learn more and apply:

More in "Job Opportunities/AmeriCorps Opportunities"

Stay Current in Philly's Higher Education and Nonprofit Sector

We compile a weekly email with local events, resources, national conferences, calls for proposals, grant, volunteer and job opportunities in the higher education and nonprofit sectors.