Director of Business Engagement, Philadelphia Workforce Development Corporation

Posted by on July 02, 2012

Director of Business Engagement, Philadelphia Workforce Development Corporation

Posted on: June 19, 2012

In this position you will be responsible for the following duties:

Formulate and implement aggressive sales strategies to generate new employers, and acquire new accounts within high priority industries.

Establish and cultivate new economic development partnerships that lead to projects yielding multiple placement opportunities for all job seekers.

Develop plans and become active with the appropriate trade associations, make connections and build partnerships with local community organizations, the City of Philadelphia Commerce Department, local education institutions, the Industry Partnerships, and other Philadelphia City agencies. Create new partnerships and expand existing ones with professional organizations, local and state agencies.

Oversee staff to ensure the delivery and execution of a wide array of business services including but not limited to PA CareerLink resources (resource centers, interview rooms, customized employee recruitments and screening assistance and CWDS technical assistance), EARN Centers (for employers that hire job seekers receiving TANF), and other workforce solutions, such as; access to customized job training, labor market information, on-the-job training, information regarding tax credits, information regarding wage subsidy, grants and incentives, and industry partnership connectivity.

Oversee the administration of program goals and objectives as identified by Corporate Management and guide staff with appropriate sales methodology to ensure objectives are met.

Observe selling techniques of staff and outline strengths and areas of improvement. Implement training plan for improvement and encourage self-assessment and self-development.

Review analyses of activities, operations and forecast data to determine division progress toward stated goals and objectives.

Design and implement evaluation measures to increase the overall employer market penetration rate, onsite recruitments and job orders in the operating system as well as capture client/employer testimonials

Work with internal leadership to develop and implement program enhancements, analyze and implement workforce plans and lead organizational restructuring initiatives in light of program needs.

For employers that hire TANF customers with wage subsidy, maintain existing wage subsidy employer relationships and coordinate accuracy of wage subsidy agreements, invoicing and reporting with Finance Dept.

Review existing databases and contact existing business customers to obtain potential job orders, appointments, employer calls, presentations, successful closing negotiations and account retention to meet team goals.

Respond in a timely manner to all employer requests, thus securing a high degree of customer satisfaction.

Maintain thorough documentation of all employer contacts, written business proposals, accepted contracts, job orders and job placements, etc.; maintain and update all employer databases (including CWDS, ECMS, EARN) and remain abreast of local and regional labor market trends.

Work in collaboration with internal program staff and the provider’s designated staff in the coordination, scheduling, implementation, monitoring and reporting of job fairs and/ or employment information for job seekers.

EARN System Specific

Coordinate, implement, distribute, monitor, track and report employment opportunities for TANF clients with for-profit corporations and Department of Public Welfare (DPW) Contractor Partnership Program (CCP) for TANF clients in subsidized and unsubsidized employment.

Train, coordinate and strengthen relationships for appropriate staff and Provider staff on program support initiatives from contracted agencies.

Ensure monthly data reconciliation of program services is achieved with contracted provider agencies.

Bachelor’s Degree from an accredited college or university in Marketing, Business or other related area with 3-5 years experience in executive sales.

This position requires:

Strong skills in the following area: lead development, qualifying, closing, customer relations, account management, and account development
Must have a solid sales work history and demonstrated success in developing and winning new accounts
Strong written, verbal interpersonal, presentation, and relationship building skills

Or, any combination of education and experience determined to be acceptable by the Human Resources Department.

Salary range: $78,000 – $84,000

Equal Opportunity Employer/Program
Alternate Formats, Auxiliary Aides and Services are available upon request to individuals with disabilities**

http://www.idealist.org/view/job/JJgFGPkMBPFP/