Digital Resource Specialists (Part-Time), Free Library of Phila.

Posted by Free Library of Philadelphia on August 16, 2022

Digital Resource Specialists in this role will work at a Free Library Hot Spot computer lab and facilitate the development of digital literacy skills.


  • Welcomes users and orients them to the Hot Spot
  • Offers friendly, patient, and competent assistance to users of all skill levels
  • Delivers digital skill trainings to small groups and provides one-on-one assistance to individuals
  • Teaches technological concepts to users of varied educational and cultural backgrounds
  • Maintains a safe, respectful, and goal-oriented learning environment
  • Promotes Hot Spot programming through community outreach and encourages partnerships with local organizations
  • Tracks and documents lab usage and reports data in a timely fashion
  • Communicates regularly with Program Management staff
  • Maintains familiarity with team best practices and relevant technologies
  • Troubleshoots on-site computer and connectivity equipment
  • Strives to follow COVID-19 protocols on location

Full job description and application information.

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