Digital Literacy Innovation Coordinator, City of Philadelphia

Posted by City of Philadelphia on June 12, 2017

With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.

The Office of Innovation & Technology oversees all major information and communication technology initiatives for City government and works to increase the effectiveness of the City’s information technology infrastructure. It also seeks to improve and increase citizens’ access to technology and digital literacy skills.
Job Description
This position will focus on programming, logistical and oversight support for the City’s KEYSPOT computing centers and other digital literacy initiatives across Philadelphia. This person will be responsible for managing and growing OIT’s digital inclusion portfolio, serving as a liaison between a multitude of organizations working the digital literacy space in the city, and creating communications material that raises awareness of both OIT’s digital literacy programming and general innovation infrastructure. The Coordinator will work with the Innovation Management and Office of Adult Education teams to advance digital literacy and inclusion through the development of innovative programming that also addresses Mayoral priorities such as workforce development, education, and youth and community engagement.

Essential Functions

 Work with the Innovation Management and Office of Adult Education staff to support public technology programs and initiatives in the KEYSPOTS;
 Develop and implement digital literacy and digital skill building programs for adults and youth who utilize public computing centers and other community access points;
 Research and evaluate existing curriculums and best practices surrounding digital literacy programming and engagement;
 Assist with the development and implementation of digital inclusion initiatives;
 Create materials for promoting and advancing public technology programs and policies;
 Cultivate and maintain working relationships with non-City entities to build a network of digital inclusion stakeholders who might also assist with implementing unique and engaging programming for City residents;
 Help to identify where, how and for what purposes public technology strategies can be effectively implemented to support other City agencies;
 Act as an ambassador to represent OIT and FLP in other efforts to create innovative models for digital inclusion and young engagement and interest in STEM topics;
 Design and disseminate communications and marketing materials in support of digital literacy programming and key innovation initiatives, including but not limited to the Innovation Lab, Academy, Fund and other priorities as necessary.

Competencies, Knowledge, Skills and Abilities
 Demonstrated effectiveness in community-based programs, including program design, implementation and evaluation.
 Ability to collaborate effectively with a diverse range of people.
 Ability to work as a team to develop a vision and to set appropriate goals and to achieve the goals through effective communication and implementation.
 Interest in and knowledge of digital literacy programming and best practices.
 Experience creating and executing robust communications plans, including social media and print and electronic resources.

 Bachelor’s Degree required.
 At least one year working with youth, teen, adult or senior population in a recreational, educational or community-based programming environment.

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