Data Entry and Family Engagement Specialist, Congreso

Posted by Congreso de Latinos Unidos on February 1, 2016

Position Announcement
Data Entry and Family Engagement Specialist

Congreso de Latinos Unidos, Inc., a dynamic nonprofit, is currently seeking a full-time Data Entry and Family Engagement Specialist to work within its Education and Workforce Services division. The Data Entry/Family Engagement Specialist is primarily responsible for the input, analysis and support of all databases within the Children and Youth services department. The Data Entry Specialist works closely with the Compliance & Operations Manager and Site Coordinators to develop each program’s data framework. S/he is charged with inputting and monitoring all data in order to ensure that all the services rendered are documented into the appropriate databases.

Additionally, the Data Entry Specialist will regularly communicate with families to
support with application completion and to provide families with relevant information regarding after school programs.

About Congreso
Congreso is a multiservice nonprofit organization whose mission is to strengthen Latino communities through social, economic, education, and health services; leadership development and advocacy. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.

Essential Responsibilities
 Provide initial client orientation and conduct Comprehensive Assessments for initial client and other family members
 Responsible for daily entry of client enrollment, dismissal, demographics, TANF status, indicators and program attendance in PBPS (DDAP), PCAPS (Public Health Management Corporation), and UNIDAD databases for Children and Youth Services Program
 developing reports that reflect the total number of students served for the week, month, quarter and/or year
 Develop and/or updates forms to collect baseline client data and information from all programs
 Maintain regular communication and provide technical assistance support to program coordinators so that client data and information is collected more efficiently and effectively
 Communicate with families by phone and in person to assist with application completion, program enrollment, and to provide information regarding after school programs
 Provide high level of customer service to students and families
 Support recruitment of students at after school program sites as needed
 Support at after school program sites with high enrollment times and special events
 Conduct routine audits of student files
 Attend trainings and other professional development opportunities

Minimum Qualifications
 High School Diploma or GED Certification
 1 to 2 years working experience in data entry or related experience with same level of detailed work
 Excellent oral and written communication skills
 Computer proficiency in Microsoft Office Suite required (Word and Excel)

Preferred Qualifications
 Associates Degree
 Bilingual (English/Spanish)

A Career with Congreso: Your talent and passion + our mission = outcomes

Come grow our reputation. Employees come to Congreso because they hear the positive things our clients, employees, and supporters say about us. Congreso has served the neighborhoods of eastern North Philadelphia since 1977. We have built our reputation on trust and high-quality human service delivery. And now our expertise in client-centered, outcomes-informed service delivery is extending our reputation beyond
local borders to regional and national renown.

Come serve the community. Employees come to Congreso because of their passion to work directly with members of a vibrant and diverse community towards greater self-sufficiency. We have grassroots in Philadelphia’s Puerto Rican community and a commitment to strengthen all who live in the communities we serve. Our campus is located in the heart of the Eastern North Philadelphia neighborhoods we serve and
includes a charter school that houses college courses at night.

Come celebrate culture. Employees come to Congreso because of the diversity of our employees, clients, and community we serve. We seek to serve all clients through practices that show inclusion, empathy and understanding regardless of cultural identities.

Come be part of our “familia.” Employees come to Congreso for a working culture that reflects our family-centered service approach and our commitment to balance work and family. Our “mi casa es su casa” welcome extends to employees and all who seek services from us. Our employees value the feeling of being “like family” and the close and supportive relationships they have with co-workers.

Come grow professionally. Employees come to Congreso to gain experience, learn new skills, and grow professionally. Our Primary Client Model™ provides employees with continuous education and professional development in client-centered, data-informed, and culturally appreciative service delivery. We recognize supervisors as leaders and an essential link between retention and service quality. All supervisors engage in regular professional development and organizational strategy conversations with Congreso’s President/CEO.

Congreso has a reputation for leadership development, with many former employees now in leadership positions at the local, regional and national level.

To Apply
To apply for this position please submit a cover letter, resume and salary requirements here. For more information about Congreso and other career opportunities pleas go to http://www.congreso.net.

EEOC
Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.