Customer Service Training

Posted by PA CareerLink® on October 23, 2017

CUSTOMER SERVICE REPRESENTATIVE TRAINING

At PA CareerLink® Suburban Station

Interested in earning a certification in a fast-growing field?
Unemployed or underemployed and need more training?

If your answer is yes… The FREE Customer Service Representative Training and Certification Program may be a good fit for you!

Classes are Now Forming
Monday and Tuesday
1:00 — 4:00 PM
October 30, 2017 — December 5, 2017

For more information call (267) 279-9920 or register at: http://bit.ly/2yv2TCG

Location: PA CareerLink® Suburban Station
1617 JFK Boulevard, 2nd Floor, Philadelphia, PA

*The Customer Service Training Program is provided in collaboration with PA CareerLink® Suburban Station and Temple University‘s CSPCD -WELL Program

Learn or improve:

• Communications
   Interpersonal Skills
   Troubleshooting Difficult Situations
• Educating Consumers
   Products and Services
   Closing the Sale
   Providing Ongoing Customer Support
• Developing Sales Plans
• Technology in Customer Service
• Customer Relationship Basics (CRM)

Earn Certifications

• Nationally Recognized Customer Service Certification
• Temple University Certificate of Completion

For more information call
(267) 279-9920
or register at:
http://bit.ly/2yv2TCG