Customer Service in Youth Programs
Posted by Sandbox Collective on October 31, 2016
What can we learn from Starbucks: Is there a place for Customer Service in Youth Programs? Join us this month as we discuss the role of customer service in how we recruit for our youth programs, how we prepare staff, how we design our spaces, even create our activities or experiences. Read this blog post, which introduces the Starbucks Customer Experience Map; we’ll have the chance to consider our own particpants’ experience and how we might map it. Learning is more fun with you do it with someone, so bring a friend!
http://www.rebeccafabiano.com/single-post/2016/10/24/What-Youth-Programs-Can-Learn-from-Starbucks
At every gathering we offer suggestions, tips and resources about how you can take back with you the things we discuss and learn together, so you will return to your program with new ideas, resources and new connections. RSVP: https://novsandboxphillygathering.eventbrite.com
More in "Other Local Events and Workshops"
- Webinar: Unlocking Your Board’s Potential with Catalytic Thinking – May 1
- Zoom Workshop: Leadership Part 1: Board | Virtual Standards for Excellence Implementation – Apr 24
- Calling all Philly Girls 12-14: Virtual Girls Circle Workshops – Apr 21 – May 25
Stay Current in Philly's Higher Education and Nonprofit Sector
We compile a weekly email with local events, resources, national conferences, calls for proposals, grant, volunteer and job opportunities in the higher education and nonprofit sectors.
Subscribe