Coordinator, Farm to Families Program

Posted by St. Christopher’s Hospital on April 3, 2017

POSITION DESCRIPTION
COORDINATOR
FARM TO FAMILIES PROGRAM AT ST. CHRISTOPHER’S

Position Summary:
Farm to Families (F2F) provides a CSA-style box of fresh, local, affordable produce distributed weekly at locations around North Philadelphia, including the St. Christopher’s Center for the Urban Child. Families receiving a “FreshRX” from their child’s doctor are eligible for additional weekly savings.

The coordinator is responsible for the successful operation and expansion of the F2F program at St. Chris. This includes, but is not limited to, coordinating and distributing weekly orders, following up with FreshRX recipients, lapsed, and other potential customers, assisting with outreach and program expansion, and participating in ongoing research related to the program. This position requires on-site availability on Fridays at minimum but offers flexibility for the completion of the remainder of hours.

Competencies:
• High energy level
• Flexibility
• Strong customer service skills
• Demonstrated understanding of diversity and cultural issues
• Self-directed, able to work independently as well as part of a team

Specific Responsibilities:
• Collect orders and payment and distribute boxes on Fridays
• Submit weekly produce orders
• Make callbacks for all FreshRXes received to encourage program enrollment
• Ensure accurate and timely entry of FreshRX, customer, and order data
• Update and modify program documents on a weekly basis
• Track and make callbacks to lapsed customers
• Recruit, train and supervise program volunteers
• Assist with outreach campaign creation and implementation
• Create and implement F2F customer surveys as necessary
• Other duties as assigned

Qualifications and Experience:
• Bilingual English/Spanish
• Computer Skills Required: Word and Excel
• Excellent written and oral communication skills
• Experience working with a diverse group of people

Supplemental Posting Information:
Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment may not begin until the University accepts the results of the background investigation.

Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.

To apply for this position, contact Kelly.courts@drexelmed.edu.